Oh, as far as bias goes... at the end of the day it's their game and they can do anything they want lol I think most of us know when we're pushing the line. Just take a breath and let that snarky reply go on by. Advice I can use myself. In the original UO forums you could get banned from the game for getting out of hand in the forums. So it could be worse. Not like we have some iron clad constitution of rights.
Why do we have then the Meet and Greet meetings on Shards ?
I suppose, to hear directly from players what's their take about what might be wrong in the game...
Likewise, I would imagine, these Forums are a GREAT opportunity for Developers to hear from players their issues with the current Design and Development of Ultima Online....
And, I would add, such feedback is even moreso important from players giving negative feedback if the goal is to earn MORE players and, thus, avoid players actually quitting playing UO....
In order to fix problems, it is important to first get to know what the problems are and where they may be....
At least, that is the way I see it.