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Vendor Search Timing Out

Started by Theo · 2022-01-21 · 134 posts · General Discussions
#0
Ok, who forgot to index the database?  Simple searches are timing out on all shards.  Just tried three shards for a single word and all timed out. 

Looks like someone needs to update statistics on the DBMS or something.  ASAP.  
#1
Does anyone care?  Honestly.  A simple search on Great Lakes for 'Horned Runic' barely comes back after 2 minutes.   Barbed Runic times out.   

Seriously. Index the database already. Do you need help?  This is like data management 101. 
#2
Game seems more unstable all around for the last month or so.  Get lots of connection lost messages at some point during most play sessions, and vendor search works some days and not others.  Did not mind so much when the game crashed every once in a while but now it appears to be a nightly event.
#3
I have given up on Vendor Search...it's totally useless. I type in ONE word and I get *It took too long blah blah please refine your search...How do you refine ONE WORD???

Please for the love of everything UO......Please please PLEASE figure out what the problem is and fix it. It would be an AMAZING asset if it worked properly.


#4
Vendor Search ALWAYS go Banana, when the devs are working o a new patch.
this is no coincidence that only after the Castle contest started that VS went crazy.
you can also notice that at least 3x last week   uo.com was down , so they are having some sort of database issues.
so here we will suggest again and again and again.

@Bleak ; why not create 2 different Vendor Search?   
1 Just for regular vendor
1 just for auction safes
i believe by having 2 databases will make the search easier?

but yes, to the main topic, it is impossible to use VS now, sometimes you search today and the next day while you doing something total random the window will pop out of nowhere with the result, even while you hunting or pvping 
#5
Larisa said:
I have given up on Vendor Search...it's totally useless. I type in ONE word and I get *It took too long blah blah please refine your search...How do you refine ONE WORD???

@Larisa - What are you looking for and what shard? I do have timeout issues sometimes on ATL but for the most part I find what I need.

I think you might be thinking the opposite of what the message is telling you. You are saying you are only typing in one word which is the exact opposite of "refined" (you are broadening). The message is telling you to give it more detail; not less (ie 1 word). For example if you are looking for some armor legs for your mage and just type in "armor" or "legs" it's going to be sorting through hundreds if not thousands of items. Refine your search. That means maybe type in "leather legs" (if that's what you want) or add some stats on there that you want which will further refine it.

I've found that most (not all) of what I'm looking for will find MUCH more success by using the option boxes rather than just typing in something. So if you want a tangle; instead of typing in "tangle" just select "Belt/apron" slot and then go to stats and enter 10 Int. Click search. It will return results pretty quick. There will be some items that might be hard to do this with (EM items w/ no stats etc) but for the most part this will get you what you need 80% of the time outside of ATL.
#6
VS has been wonky the last few days on Pac
#7
Okay refine EASTER.....anything to do with Easter is all I wanted...price starting at 2 Mil...yes I love deco lol.  I tried EASTER EGG and got the same message...I tried EASTER GOOSE...same message....or try DETECT ALACRITY...DETECT TRANSCEND.....DISPICABLE QUIVER.... I can't get much more precise...no matter what I type, what hour of the day I try....I either time out...and when I log back in later it pops up the *Please wait for your search to complete*.....seriously...
#8
easter not EASTER should work and search high to low and leave default prices in.
Try alacr detect or trans detect.  For scrolls do scroll detect and you will get all 3 if they are there, PS/Alac/Trans.
#9
Larisa said:
Okay refine EASTER.....anything to do with Easter is all I wanted...price starting at 2 Mil...yes I love deco lol.  I tried EASTER EGG and got the same message...I tried EASTER GOOSE...same message....or try DETECT ALACRITY...DETECT TRANSCEND.....DISPICABLE QUIVER.... I can't get much more precise...no matter what I type, what hour of the day I try....I either time out...and when I log back in later it pops up the *Please wait for your search to complete*.....seriously...
Quiver is easy. Back slot checked with +5 Archery.

Scroll of alacrity always helps to use the actual name (ie "Detecting Hidden"). I just did this search on Orgin (assuming your shard) and within 10 seconds it says no items matched my search.

On the Easter items; you don't really have specific thing so I can't really help you narrow it down there but again if you want an "Easter Egg" that is what you should be writing; not just "easter". 
#10
Larisa said:
Okay refine EASTER.....anything to do with Easter is all I wanted...price starting at 2 Mil...yes I love deco lol.  I tried EASTER EGG and got the same message...I tried EASTER GOOSE...same message....or try DETECT ALACRITY...DETECT TRANSCEND.....DISPICABLE QUIVER.... I can't get much more precise...no matter what I type, what hour of the day I try....I either time out...and when I log back in later it pops up the *Please wait for your search to complete*.....seriously...
You are correct and anyone telling you that vendor search is working has not used it much.

It started timing out a few weeks ago on all shards.  Right now on LS you can do any search and it will time out and the results will show up about 10 minutes later.  Unless you try searching over and over, then the results will show up every 5 mins or so for as many times as you tried.

Some days it works everywhere without issues.

So use a toon sitting at a bank.  Do the search and if it times out, leave him still until the search appears, then grab the scrolls to go to the vendors.
#11
@Larisa ; I just did an all caps EASTER search.  It did work fast on LS just now.

Lots of Easter Baskets.  Also every item I could think of, I went and looked.  They all have the word Easter in them,

The floating Valentines candles and the picnic baskets are also kinda Eastery. 
#12
Try it on Atlantic. I bring things over there to sell and I try to VS prices....for the past week I have just thrown stuff on my vendor for whatever I think it's worth because VS does not work there.

Origin has like...9 vendors lol, so of course it works there :/


#13
It took a while on Atlantic, but it gave me results for easter.  Most things are 100k +  Theres some easter basket grass for 45k.

Geese and Dragon Eggs are 200k.

I want some more of the little chocolate Bunnies, those are cool to place around your house.
#14
Pawain said:
Larisa said:
Okay refine EASTER.....anything to do with Easter is all I wanted...price starting at 2 Mil...yes I love deco lol.  I tried EASTER EGG and got the same message...I tried EASTER GOOSE...same message....or try DETECT ALACRITY...DETECT TRANSCEND.....DISPICABLE QUIVER.... I can't get much more precise...no matter what I type, what hour of the day I try....I either time out...and when I log back in later it pops up the *Please wait for your search to complete*.....seriously...
You are correct and anyone telling you that vendor search is working has not used it much.

It started timing out a few weeks ago on all shards.  Right now on LS you can do any search and it will time out and the results will show up about 10 minutes later.  Unless you try searching over and over, then the results will show up every 5 mins or so for as many times as you tried.

Some days it works everywhere without issues.

So use a toon sitting at a bank.  Do the search and if it times out, leave him still until the search appears, then grab the scrolls to go to the vendors.
Pawain said:
@ Larisa  I just did an all caps EASTER search.  It did work fast on LS just now.

Lots of Easter Baskets.  Also every item I could think of, I went and looked.  They all have the word Easter in them,

The floating Valentines candles and the picnic baskets are also kinda Eastery. 
Pawain said:
It took a while on Atlantic, but it gave me results for easter.  Most things are 100k +  Theres some easter basket grass for 45k.

Geese and Dragon Eggs are 200k.

I want some more of the little chocolate Bunnies, those are cool to place around your house.
LMAO  You tell someone that we are full of crap about VS working and then you turn around and prove that we are not full of crap and VS IS working.  Priceless.
#15
LMAO  You tell someone that we are full of crap about VS working and then you turn around and prove that we are not full of crap and VS IS working.  Priceless.
I use it every day.  It did not work earlier.  It did work when I checked again.

I am on earlier than normal.  I am usually on at 6pm C.  Check Atlantic at that time if you are so sure it works.  But also I check daily.  I am about finished running guys around from the artisan festival.  Been looking for things to bring back home on many shards every day.

It does work some times and does not work sometimes.  You do not use it as often as I do.
#16
@Lord_Frodo
 
LMAO 

It works Great!
 Tried with the word scroll, 110, 120, Scroll 110.

When it is working I do this and put "scroll 110" or whatever size I want and it works.
#17
Pawain said:

You are correct and anyone telling you that vendor search is working has not used it much.

Oh ok... anyone saying VS works just doesn't use it much...

Pawain said:
It took a while on Atlantic, but it gave me results for easter. 
Pawain said:
It does work some times and does not work sometimes.  You do not use it as often as I do.
Oh ok... 45min later it does work when you tested it... but... anyone that says it works just doesn't use it much...but you use it more than anyone...

Error. Error. Cannot compute. *head explodes due to the infinite loop* 
#18
Pawain said:
@ Lord_Frodo
 
LMAO 

It works Great!
 Tried with the word scroll, 110, 120, Scroll 110.

When it is working I do this and put "scroll 110" or whatever size I want and it works.
try adding cursed
#19
When vendor search was working it works.

Why don't you go to Atlantic and show it working instead.
#20
keven2002 said:
Pawain said:

You are correct and anyone telling you that vendor search is working has not used it much.

Oh ok... anyone saying VS works just doesn't use it much...

Pawain said:
It took a while on Atlantic, but it gave me results for easter. 
Pawain said:
It does work some times and does not work sometimes.  You do not use it as often as I do.
Oh ok... 45min later it does work when you tested it... but... anyone that says it works just doesn't use it much...but you use it more than anyone...

Error. Error. Cannot compute. *head explodes due to the infinite loop* 
Exactly. Vendor search does not work all the time.  It has deteriorated in the last month or so.

It also does not work on small shards at times.

I can not help the fact that it works sometimes and sometimes shows the results 5 mins after it says it timed out.  I have no control over it,  I just use it a lot.
#21
"the search on Atlantic does not work great at the moment, but if you give it enough filters and think more carefully, you can get it to work."


#22
I've been having this issue as well. I decided to test out different locations to try a vendor search and came up with mixed results. I tried on two different servers to make sure it wasn't just my server and had similar results. The places it eventually worked was very spotty. Those were at banks and Inns. It never worked inside my house. The only place it worked every time was when I was standing inside the EM hall on Sonoma. Still haven't tried that on Atlantic.
#23
its still being wonky
#24
I don't think anyone is saying that VS works flawlessly or really ever has (I've always had intermittent issues regardless of shard). The point I was trying to make is that even when VS is acting up, I've found that using those check boxes to find an item (when possible) returns a result most of the time. You don't always need to use them but when VS is timing out this is what I've done to actually get results.
#25
Looks like they got the stats updated - the search is working better now.  Returns in a reasonable amount.  If this is the issue when setup a script to run every day to update the indexing statistics daily.   

If you need DBA help let me know. Its been awhile but not that long since I used to consult DBA's.....
#26
@Bleak and @Kyronix ;  WHO do we need to talk about getting someone to FIX this issue??
I mean , come on, 2 years that WE been asking and NOTHING.
It is very annoying the silence about this ISSUE,  yes, It is an ISSUE.
#27
Reporter said:
@ Bleak and @ Kyronix   WHO do we need to talk about getting someone to FIX this issue??
I mean , come on, 2 years that WE been asking and NOTHING.
It is very annoying the silence about this ISSUE,  yes, It is an ISSUE.

ask them about hosue placement Scripting on atlantic
#28
And Again Vendor Search is timing out. Might help if the data base was indexed. 
#29
Vendor search basically hasn't worked correctly since the new patch.  Time outs.   Not returning full results.    Timing out... then the search popping up 10 minutes later out of the blue.   

It began happening as soon as I patched up.  So that seems to have been the catalyst.  
#30
"Even i can't get it to work on Atlantic at the moment"
#31
@Bleak

this is what we see, everyday, all day!!!
















#32
Vender search is pitiful! @Mesanna @Bleak please hire someone who can actually fix this. Or did y'all allow the "endless scripter" accounts back in to vender search??? If so, that would explain a lot!
#33
Not every day, all day. I have found I get better results early morning or late evenings when not a lot of people are on. Say I search for Melissa's Cloak....I type in Melissa's Cloak, check the box for *Cloak* put a minimum return bid of 1 Mil gold and hit search.

On the weekends during the day, it will time out 90% of the time with the *You're search took too long...*

In the morning it will return results fairly quickly.


#34
@Mesanna and @Kyronix
Your silence is pretty much the answer for this problem.
CAN YOU PLEASE HIRE SOMEONE THAT KNOW WHAT THEY ARE DOING?



Now we understand, you probably looking for someone already but you are probably getting the same result as we are:


#35
Really needs to be improved.  Works fine one day and not at all the next.  Last couple of months game seems to be really struggling.  Lost connection messages becoming a routine part of game play now.  At least for me.
#36
I have accepted its server resources vs no. of users concurrently searching, so I will come back to try later when VS load is reduced.

In terms of gaming experience, I find it quite disruptive when I planned for 1 hour of gameplay for a particular day, and VS does not work when I needed it.

#37
with the current population in the game so many lags at em event, vendor search not working 80% of the time and many others issue...they are working on attacking more people to the game with the new legacy...can the server really have more peoples?
#38
Fortis said:
with the current population in the game so many lags at em event, vendor search not working 80% of the time and many others issue...they are working on attacking more people to the game with the new legacy...can the server really have more peoples?
Legacy should be a different server.

And you are right assuming everyone from Atlantic to every other shard login to this one server concurrently.
#39
Honestly Broadsword should just contract this job out, they've shown they can't make this system function.
#40
Maybe @Mariah can help us, since she is the direct contact with the devs
The problem here is the SILENCE. I guess @Mesanna wont allow @Bleak to answer anything here in the forum. 

The problem here is that none of them come here to say anything about, everyone , everyone is having problems with VS and @Bleak I guess CANT fix.
We already asked them 100x to say something, even if it is like: "Guy's , We dont know how to fix" but at least is something, the lack of communication or the forced silence about the situation is that make this a very upset situation.
#41
As with each new server publish, vendor search will go through maintenance once publish 112 goes WW. Sorry for the inconvenience and thank you for your patience. 
#42
Bleak said:
As with each new server publish, vendor search will go through maintenance once publish 112 goes WW. Sorry for the inconvenience and thank you for your patience. 


Finally, that was not so hard right? @Bleak

so, from now on , we just need to accept that every time you work on a new patch, it will break VS until goes live WW.

But TBH, VS break at least 1x or 2x a week, even without any new publish. so I will suggest you something!

Why not make the maintenance at least 1x a week?
#43
Honestly Broadsword should just contract this job out, they've shown they can't make this system function.
EA already did this.
#44
Bleak said:
As with each new server publish, vendor search will go through maintenance once publish 112 goes WW. Sorry for the inconvenience and thank you for your patience. 
So VS gets a maintenance every 4 months? No wonder this system is so functional!!
#45
Bleak said:
As with each new server publish, vendor search will go through maintenance once publish 112 goes WW. Sorry for the inconvenience and thank you for your patience. 
So VS gets a maintenance every 4 months? No wonder this system is so functional!!

He didn't answer to get bashing. If I am Bleak I won't even bother to answer anymore.
He needs more helping hand.
#46
Bleak said:
As with each new server publish, vendor search will go through maintenance once publish 112 goes WW. Sorry for the inconvenience and thank you for your patience. 

Thank you for the reply.  I understand now why it is not working at least.  Gotta go back to running around looking for vendors 🙂, just like the old days.  So, anyone on sonoma I need bark fragments lol!
#47
Seth said:
Bleak said:
As with each new server publish, vendor search will go through maintenance once publish 112 goes WW. Sorry for the inconvenience and thank you for your patience. 
So VS gets a maintenance every 4 months? No wonder this system is so functional!!

He didn't answer to get bashing. If I am Bleak I won't even bother to answer anymore.
He needs more helping hand.
No he doesn't King Greg offered him a great solution to help fix the stability of his indexing issues, he refused the advice. Until it gets fixed 100% people are going to be critical, considering it is the number one topic on these forums.
#48
UPDATE!!!
@BLEAK GUESS WHAT?????
IT IS BROKE AGAIN.




#49
10:45PM on Atlantic Shard
VS is Dead Again


#50
maybe they should remove acces to vendor search to ej accounts.....the goal is to make them sub i guess.....beleive it or not some use auto search bots...
#51
Fortis said:
maybe they should remove acces to vendor search to ej accounts.....the goal is to make them sub i guess.....beleive it or not some use auto search bots...

^^  ^^ BEST IDEA EVER
@Bleak ;  @Kyronix
#52
“They already restricted EJ to 1 search every minute, plus no named item searches”
#53
Yoshi said:
“They already restricted EJ to 1 search every minute, plus no named item searches”
Yes....but you can have unlimited ejs running
#54
VS may work during the day for most the people. I play after 6pm ET and it is very very very slow and time out most the time, than result show like 10 min later out of nowhere @Bleak
#55
I was up last night until midnight PST on Arriang and Oceania and VS was supper fast on both shards.  I do a LOT of searches when I send out my shard hoppers looking for good to take home.
#56
Sina said:
VS may work during the day for most the people. I play after 6pm ET and it is very very very slow and time out most the time, than result show like 10 min later out of nowhere @ Bleak
Please provide the exact search inputs that you are using.
#57
Shard might help also
#58
@Bleak Today around 1:00 CST on Great Lakes I was able to search in VS for items by name or part of name, example: ess achiv and get proper results in a timely manner. I decided to check a few things on Atlantic and found that if I put in the name: Dragon Turtle recipe it came back as timed out. I did this twice same results, however if I added: not gargoyle only, not elves only, not cursed, not brittle and not antique I was able to get results. 
#59
If you refine your search it helps a lot. During busy times it tends to be slow or not work at all.  Especially on Atlantic because people are always adding/buying off vendors.

I find that if you are looking for an item, it's best to add a minimum cost so it doesn't have to  search through everything that's 100g etc.  Say I want to price a rare colored plant. I know those are at LEAST a million gold...so if I want one of those peculiar snowfluff trees....Input Peculiar Snowfluff Min Price 1,000,000 and I get results fairly quickly as it's not having to search through lower priced items.

Splintering Blade Min. Price 500,000

Just an example of what makes VS work most of the time for me even on Atlantic.


#60
“Perhaps they should put a message when it fails to tell the user to refine their search…:p “
#61
I liked the old days when you could just click exclude from Fel  and set the results high to low.

You could see every item on any shard within seconds.  Except the ones in fel.
#62
Some nights it’s up some nights it’s down just like about everything else in this game.  Read reviews of UO from years and years ago, even before vendor search, and see exactly the same problems mentioned that people still complain about today.  It’s an old game, just accept that it has a lot of quirks that will always be there.  I use vendor search a lot and like a lot of other things in the game it frustrates me when they don’t work but I still enjoy playing the game.

They did try to fix it with a new version of vendor search a few years ago.  I thought overall it worked better than the current version although the print was so small it was hard to read.  But, after a trail period they went back to the old, now current, version of vendor search.
#63
Note. I try it several times a night during a play session usually it’s up at least a little while at some point during the night.
#64
Pawain said:
I liked the old days when you could just click exclude from Fel  and set the results high to low.

You could see every item on any shard within seconds.  Except the ones in fel.
^^^^^^^^^^THIS^^^^^^^^^^
#65
I remember 7 years ago there was a website where I can perform vendor searches for all shards...

After the NLS project is completed, why not create a browser-based vendor system, where we can shop via browser and the purchased item will be shipped from vendor shard to player's mailbox. (Code is simply to delete the item from the vendor, and copy the item to the buyer shard)

Can such a database be more efficient if the search is not performed in-game? We can even browse  and order using our phone while traveling, taking a break at work, or during lunch. Then when we login to play in the evening, the item is already in our mailbox in our castle. 

Perhaps it can also be traded for gold or cash - to be decided by the seller. Why do we still stick to the old rules where we cannot trade digital items for cash. We have been buying digital books for years with real cash. It's time to modernise. 

Tada - problem solved, multiple wins for Dev, players, EA, shareholders, etc. 
@Mesanna
@Kyronix
@Bleak

#66
Seth said:
I remember 7 years ago there was a website where I can perform vendor searches for all shards...

After the NLS project is completed, why not create a browser-based vendor system, where we can shop via browser and the purchased item will be shipped from vendor shard to player's mailbox. (Code is simply to delete the item from the vendor, and copy the item to the buyer shard)

Can such a database be more efficient if the search is not performed in-game? We can even browse  and order using our phone while traveling, taking a break at work, or during lunch. Then when we login to play in the evening, the item is already in our mailbox in our castle. 

Perhaps it can also be traded for gold or cash - to be decided by the seller. Why do we still stick to the old rules where we cannot trade digital items for cash. We have been buying digital books for years with real cash. It's time to modernise. 

Tada - problem solved, multiple wins for Dev, players, EA, shareholders, etc. 
@ Mesanna
@ Kyronix
@ Bleak

That was SearchUO and the only vendors that were listed were the ones in Luna and he had to go to each house to ck their inventory.
#67
Seth said:
I remember 7 years ago there was a website where I can perform vendor searches for all shards...

After the NLS project is completed, why not create a browser-based vendor system, where we can shop via browser and the purchased item will be shipped from vendor shard to player's mailbox. (Code is simply to delete the item from the vendor, and copy the item to the buyer shard)

Can such a database be more efficient if the search is not performed in-game? We can even browse  and order using our phone while traveling, taking a break at work, or during lunch. Then when we login to play in the evening, the item is already in our mailbox in our castle. 

Perhaps it can also be traded for gold or cash - to be decided by the seller. Why do we still stick to the old rules where we cannot trade digital items for cash. We have been buying digital books for years with real cash. It's time to modernise. 

Tada - problem solved, multiple wins for Dev, players, EA, shareholders, etc. 
@ Mesanna
@ Kyronix
@ Bleak

That was SearchUO and the only vendors that were listed were the ones in Luna and he had to go to each house to ck their inventory.
The think the point being if a player can do it several years ago the developers should be able to do it better..
#68
McDougle said:
Seth said:
I remember 7 years ago there was a website where I can perform vendor searches for all shards...

After the NLS project is completed, why not create a browser-based vendor system, where we can shop via browser and the purchased item will be shipped from vendor shard to player's mailbox. (Code is simply to delete the item from the vendor, and copy the item to the buyer shard)

Can such a database be more efficient if the search is not performed in-game? We can even browse  and order using our phone while traveling, taking a break at work, or during lunch. Then when we login to play in the evening, the item is already in our mailbox in our castle. 

Perhaps it can also be traded for gold or cash - to be decided by the seller. Why do we still stick to the old rules where we cannot trade digital items for cash. We have been buying digital books for years with real cash. It's time to modernise. 

Tada - problem solved, multiple wins for Dev, players, EA, shareholders, etc. 
@ Mesanna
@ Kyronix
@ Bleak

That was SearchUO and the only vendors that were listed were the ones in Luna and he had to go to each house to ck their inventory.
The think the point being if a player can do it several years ago the developers should be able to do it better..
VS covers all vendors not just the ones in Luna and they search the database not go to each house individually.  I know what you are getting at but can they write/use a 3rd party program to interface with UO and extract that data (read only).
#69
A few  things are certain Atlantic should have it's own database 
Items labeled display only should never be scanned 
#70
Imagine if we can search and buy via a shopping card in a web browser from any shard and get the items shipped to our home shard… wow…

#71
McDougle said:
A few  things are certain Atlantic should have it's own database 
Items labeled display only should never be scanned 
Every shard should have its own data base.  Display only items still have a price on them.
#72
Yep, VS is screwed up again! @Mesanna @Bleak @Kyronix Why can't y'all get this fixed?????????????? Isn't it your JOBS to do so? To put out a product that WORKS? Between all the bugs y'all don't bother to fix, the RMT's/scripting/cheating y'all continue to ALLOW, and current stuff that doesn't work, or is "rolled out" broken, this mess/shell of a once great game almost isn't worth playing. Much less PAYING FOR!!!
#73
“It’s a lose lose situation for them if they improve the response time of the search. Because all this would mean is that people input more searches and place even greater demand on the service.
Probably best to just leave it as is”
#74
@Mesanna @Kyronix @Bleak Maybe it is time to kick EJ Accounts from VS totally, not just limit them.  Unlimited EJ Accounts equals unlimited searches no matter what time restrictions you put on them.  It is time to seriously consider your paying customers first.
#75
@ Mesanna @ Kyronix @ Bleak Maybe it is time to kick EJ Accounts from VS totally, not just limit them.  Unlimited EJ Accounts equals unlimited searches no matter what time restrictions you put on them.  It is time to seriously consider your paying customers first.
My understanding is that EJ (endless scripter) accounts are no longer allowed to use vender search. If the Devs "reallowed" it, then they are very foolish! Yes, they NEED to consider their, for now, honest, paying customers. Not the ones who use UO as a JOB! 
#76
KHAN said:
@ Mesanna @ Kyronix @ Bleak Maybe it is time to kick EJ Accounts from VS totally, not just limit them.  Unlimited EJ Accounts equals unlimited searches no matter what time restrictions you put on them.  It is time to seriously consider your paying customers first.
My understanding is that EJ (endless scripter) accounts are no longer allowed to use vender search. If the Devs "reallowed" it, then they are very foolish! Yes, they NEED to consider their, for now, honest, paying customers. Not the ones who use UO as a JOB! 
I do not have an EJ Account but it was mentioned on here that they could do a search every x amount of time spaced in-between each search so if that is true then with enough EJ Accounts you could do endless searches and I am sure that the people that write illegal programs could get the timing down.

Any body out there with an EJ Account are you allowed to do limited searches
#77
Wow. Just searched, at 8:15 pm PST, for a bunch of slayer spell books on Atlantic using just the drop downs and VS was giving results within 5 seconds instead of timing out as usual.  Did a few searches for power scrolls and the results were coming back in under 20 seconds. @Bleak if you did something it was wonderful.
#78
Search works way faster if you can avoid keywords.

Been like that for a while ;)
#79
VS has been working but inconsistently, and I assumed it should be affected by the number of concurrent searches or around a publish.
#80
I have removed a number of posts that were significantly in breach of rule one of this forum. Please re-think the way you are wording your posts.

#81
Mariah said:
I have removed a number of posts that were significantly in breach of rule one of this forum. Please re-think the way you are wording your posts.

ROFL Or, here is a crazy thought. How about we get some communication, and perhaps a straight answer on when/if VS will EVER get fixed properly. It's the LACK of communication that causes the "problems". As (for now) paying customers, I feel we have a right to know what is going on! My opinion of course. But a VALID one!
#82
Mariah said:
I have removed a number of posts that were significantly in breach of rule one of this forum. Please re-think the way you are wording your posts.


I understand that you have to remove posts that bring the true facts agaisnt the poor service or communication between the paid customers and Devs. But other than post our frustrations here, how can we address the fact that something need to be done? You will say email the person responsible for it??? but she never answer the emails. 
so please tell us, How can we address the situation? we ARE paying for a service and the minimum that we are asking is for MORE communication. But everytime we the CUSTOMERS get mad, because the lack of communication and we come here , because this is the ONLY method of communication we have, than we have to deal with posts been deleted. so Please let us know HOW can we get their attention?

#83
They have tried to fix VS many times recently.  This last publish was supposed to do something with the data base.

But one problem is when someone says VS is not working.  Some poster will try it at 2 AM for an item that only needs 1 click menu and they will post that VS is fine.

So who are the Devs going to believe?  An angry person that disparages the devs or the calm person that says VS is working.

If you look thru this thread, I stopped posting because a couple of posters kept saying it is working every time I said it was not.

It works often if you can use the clickys  but when you need to use words it times out when things are busy.  There  are no clickys for deco items.  If you check all the boxes you get only armor and jewelry.
#84
OK  I just found and opened an old account, it is now an EJ Account and guess what I can use VS.  I did a search with no problem and then tried another search and it told me I had to wait 1 minute to do another search.  Well I am 10000000000% sure that there are people out there that could open multiple EJ Accounts and write a script to do searches with a time delay so no two accounts are searching at the exact time.  @Mesanna @Kyronix @Bleak @Misk it is time you put the people that pay your wages first and remove EJ Accounts from any and all Vendor Searches.  Remove EJ Accounts and lets see what happens.
#85
OK  I just found and opened an old account, it is now an EJ Account and guess what I can use VS.  I did a search with no problem and then tried another search and it told me I had to wait 1 minute to do another search.  Well I am 10000000000% sure that there are people out there that could open multiple EJ Accounts and write a script to do searches with a time delay so no two accounts are searching at the exact time.  @ Mesanna @ Kyronix @ Bleak @ Misk it is time you put the people that pay your wages first and remove EJ Accounts from any and all Vendor Searches.  Remove EJ Accounts and lets see what happens.
THIS!!!!!! 
#86
Optimizing vendor search would require complete overhaul of server-code.   That would take 100 years and is never gonna happen.

Accept the fact that you're playing an almost 30 year old game or move on.

#87
@Drago it is not the game it is who they are allowing to use VS, kick EJ Accounts out of VS and lets see if that doesn't help clean it up, sure helped with Gen Chat
#88
Vendor search got crowded when Commission vendors came out. It just keeps getting more crowded with items because players can put more items on vendors now.

It's funny to see the same posters blame EJ for every problem in UO.  Funny to pretend there is an army of EJ accounts on LS doing endless searches as part of this fantasy.
#89
Kind of funny that the same people defend EJ Accounts when a vast majority is used to cheat with and I am so glad that some people think they know how everything works.  Wait I thought LS didn't have a problem.
#90
Kind of funny that the same people defend EJ Accounts when a vast majority is used to cheat with and I am so glad that some people think they know how everything works.  Wait I thought LS didn't have a problem.
I have never seen an EJ account botting anything.  Do see players using them for the very limited play tho.  Like I said YOU are saying there are bots making LS VS slow.  not me.  Keep me out of your fantasies. please.
#91
EJ accounts can’t use keyword search if I remember correctly.  
#92

I can well understand how there might be players BOT scripting UO Vendor Searches in order to find the "good deals" for items priced low and buy them to resell them high.... and that, in doing so, of course they "clog" Vendor Search with all of these multiple, repeated queries....

What I cannot understand, is how come it is not possible to find a way to block players from being able to use these BOT Scripts within Ultima Online and for Vendor Search Queries thus creating then ptoblems to all of the other UO players trying to use Vendor Search the "proper" way....

@Kyronix , @Mesanna , as a suggestion, why don't you give a look at Easy Anti-Cheat , perhaps ?

From what I seem to understand, the list of Games using this Anti-Cheat software seem to be quite large.... perhaps, just perhaps , Ultima Online could at least look into it and see whether it could or not be of help to stop so much cheating, scripting and what not, which I seem to understand might go on in Ultima Online to the detriment of the gameplay of all of those UO players who do not  cheat nor script ?

Just a thought.....

https://dev.epicgames.com/en-US/news/epic-online-services-launches-two-new-free-services

On top of that, Epic Online Services is offering the industry-leading anti-cheat solution to all developers for free. Easy Anti-Cheat is a powerful feature necessary for the smooth running of any online game with players on PC. These services empower developers to launch, operate, and scale great games like never before. 
#93
@ Drago it is not the game it is who they are allowing to use VS, kick EJ Accounts out of VS and lets see if that doesn't help clean it up, sure helped with Gen Chat

This would hurt the game even further... both new subs and the economy.  Not every EJ account is an alt or bot and we can't ask devs to make that distinction.
#94
Pawain said:
Kind of funny that the same people defend EJ Accounts when a vast majority is used to cheat with and I am so glad that some people think they know how everything works.  Wait I thought LS didn't have a problem.
I have never seen an EJ account botting anything.  Do see players using them for the very limited play tho.  Like I said YOU are saying there are bots making LS VS slow.  not me.  Keep me out of your fantasies. please.
LMAO  All those multiboxers are reg accounts and if EJ Accounts were not a problem why did UO put a one min timer on them from all the complaints.  We know the real reason, don't mess with my EJs, NP.
#95
Pawain said:
Kind of funny that the same people defend EJ Accounts when a vast majority is used to cheat with and I am so glad that some people think they know how everything works.  Wait I thought LS didn't have a problem.
I have never seen an EJ account botting anything.  Do see players using them for the very limited play tho.  Like I said YOU are saying there are bots making LS VS slow.  not me.  Keep me out of your fantasies. please.
LMAO  All those multiboxers are reg accounts and if EJ Accounts were not a problem why did UO put a one min timer on them from all the complaints.  We know the real reason, don't mess with my EJs, NP.
Don't mind @Pawain he got his A** handed to him on Stratics and is now running scared over there. I have also noticed he has been pretty quick to defend the cheaters/scripters/goldsellers the past couple of years. So anything he says is pretty much slanted that direction. He is a darn good tamer though. 
#96
All personal attacks aside the reasons VS is broken should be irrelevant based on the number of posts the developers should be able to see it's a issue the players want fixed and prioritize it accordingly...
#97
@BLEAK UPDATE:

PLEASE , PLEASE, PLEASE, PLEASE, PLEASE

PLEASE
PLEASE

PLEASE

PUT THE DAMN "NEW LEGACY" ASIDE AND PLEASE
PLEASE FIX THIS
WE ARE TIRED OF THE SAME u^$^%#@$@# ; MSG ALL THE TIME!!!

WE ARE TIRED OF ASKING 1000000000000000x THE SAME THING





#98
JESUS CHRIST!!! VS is F***** up AGAIN!! @Bleak @Kyronix @Mesanna Would y'all PLEASE take some time off of "working" on the New Legacy crap (that no one wants anyway) to fix FIX VS, and the other things that are more important. I will say it again, if you allow the "endless scripter" (which is a stupid idea to begin with) accounts the ability to use VS, then this is what you get!
#99
Block EJ Accounts from using VS.  I doubt that there is an EJ Account that isn't owned by a paying Account.
#100
Block EJ Accounts from using VS.  I doubt that there is an EJ Account that isn't owned by a paying Account.
Agreed!
#101
Block EJ Accounts from using VS.  I doubt that there is an EJ Account that isn't owned by a paying Account.
Sorry not sorry to disabuse your perpetual complaining, but as a matter of fact there are.

My little brother has an EJ account that I begged him to open with his 20yr old characters because he gave up on the game when castle fell down while on vacation, because after loosing his wallet he forgot to update the new card#. Alas, his toons live on because of EJ (even if it's  good for nothing except being logged-in by me to stand perpetually in the WBB arcane circle). So you see, your doubts are not something by which to place a bet.
#102
Archangel said:
Block EJ Accounts from using VS.  I doubt that there is an EJ Account that isn't owned by a paying Account.
Sorry not sorry to disabuse your perpetual complaining, but as a matter of fact there are.

My little brother has an EJ account that I begged him to open with his 20yr old characters because he gave up on the game when castle fell down while on vacation, because after loosing his wallet he forgot to update the new card#. Alas, his toons live on because of EJ (even if it's  good for nothing except being logged-in by me to stand perpetually in the WBB arcane circle). So you see, your doubts are not something by which to place a bet.
LMAO You just proven my point.  You as a paying customer is using an EJ Account.  I thought it was against the ToS to let others use you accounts.  Do you live in thew same house?
#103
from what I understand, people have been trying to get on the website all day.
You can get on the forums, if you have a direct link to it.
but everything else is down.

makes me wonder if maybe they are updating the info for Spring Fever
(which was mentioned in Februarys newsletter):

March - Spring Fever - they sure are cute but watch out for the bite!
#104
from what I understand, people have been trying to get on the website all day.
You can get on the forums, if you have a direct link to it.
but everything else is down.

makes me wonder if maybe they are updating the info for Spring Fever
(which was mentioned in Februarys newsletter):

March - Spring Fever - they sure are cute but watch out for the bite!
Yes I am on Vacation next week so it will probably begin.
#105
@Bleak, really!!
How many times people need to tag you and ask you to pls do something about?
Please Stop avoiding us customers!
#106
Archangel said:
Block EJ Accounts from using VS.  I doubt that there is an EJ Account that isn't owned by a paying Account.
Sorry not sorry to disabuse your perpetual complaining, but as a matter of fact there are.

My little brother has an EJ account that I begged him to open with his 20yr old characters because he gave up on the game when castle fell down while on vacation, because after loosing his wallet he forgot to update the new card#. Alas, his toons live on because of EJ (even if it's  good for nothing except being logged-in by me to stand perpetually in the WBB arcane circle). So you see, your doubts are not something by which to place a bet.
LMAO You just proven my point.  You as a paying customer is using an EJ Account.  I thought it was against the ToS to let others use you accounts.  Do you live in thew same house?
Again, guessing wrong. I have 4 paid accounts under my EA master account and those are the ones I use, feel free to visit my castles.
 My brother has his own EA master account that does not pay into Ultima , but at my request for sentimental reasons he opened the EJ account  (maybe one day I will convince him to re-subscribe, but with all his businesses and family one can only hope).
And no, we do not live in the same house,,, not even the same continent, but when we each started our accounts we both did live in the same house. and I am privy to his password. And I dont need him to get a max circle, because I have enough toons on my paid accounts to get that by myself, thank you very much. I do however log his toon now and then fo feel like my little bro is strill playing with me. So you can go and guess at a lottery center, you might be more successful. 
#107
“I haven’t had a problem with VS for a long time
there was like one day only where I couldn’t search anything.

Bleak has asked for people to state here what you’re searching for and state the filters you used. But instead you ignore his reply.

@Goodwill

what is the issue? What are you searching for? 

It’s working fine for me every day this year except one”
#108
I have learnt that avoiding words that may be common to many other things helps. Eg. today I was searching for a "strange tissue paradox" I searched for "strange tissue" got the red message from hell. Then I wrote the whole thing: "strange tissue paradox"... got the red message of timeout.
Finally I thought that "strange" appears on way many items, so I searched for simply "tissue paradox" and voila, the results appeared. (also it was during a non peak hour..  I haven't found a way to beat high traffic times.. then it'll be red message to no end.
#109
Searching by using the built in filters only is the ideal way. But that is not always possible, they need to add a few skills to the skills list (spellweaving, for example) If they would add that and possibly the levels that Power and other scrolls come in, it would work great.  it's when you add any word to the "item Name" search criteria that it gets Laggy and times out.
#110
We need not display only..
#111
@Bleak @Kyronix VS is STILL broken!!! How many people have to bring it up before y'all fix it?
#112
I suggest you include the information that was asked for:
What criteria did you enter to find the item you were looking for?
What shard are you searching on?

As @Archangel has pointed out, careful thought about the search criteria can help considerably.
#113
I'll be honest, I've seen people complain in Gen Chat about VS not working but VS was not an issue for me this weekend at all (on ATL). I was able to return results using just the toggle boxes but also search with just words (I used things like "veteran rewards"). My searches were all in the afternoon or evening as well so it's not like they were at 5am.

The results from searching for vet rewards did take a minute or so to return but I literally went through 6-10 searches (hitting the search higher prices items toggle) successfully without it timing out.
#114
Wife: The car is broken
Husband: What is wrong with it dear
Wife: It doesn't work
Husband (slaps his head): Yes dear

Sorry to all the females out there with a brain.
#115
Mariah said:
I suggest you include the information that was asked for:
What criteria did you enter to find the item you were looking for?
What shard are you searching on?

As @ Archangel has pointed out, careful thought about the search criteria can help considerably.
Well, if I could take screenshot and post it here, I would do so. I CAN do this EVERYWHERE BUT ON THIS FORUM. Much like everything that is rolled out by Broadsword these days, it doesn't work properly and doesn't get fixed. Or is changed to accomodate the gold sellers/scripters. 
#116
Perhaps I can help with that, I post screen shots quite often.
Step one. Open up the windows utility 'snipping tool'
Step two. using the tool draw a box aroun the game area you want to copy
Step three. Name the produced image.
Step four click on the icon 'attach image file' above
Step five, drag and drop the image file into the box opened.

Alternatively
Step one press print scrn on your keyboard
step 2 open MS paint, press ctrl + v to paste the image into the program
step 3 drag the bottom right corner to remove excess white space
step 4 name the image
Step 5 follow steps 4 and 5 above.

#117
Mariah said:
Perhaps I can help with that, I post screen shots quite often.
Step one. Open up the windows utility 'snipping tool'
Step two. using the tool draw a box aroun the game area you want to copy
Step three. Name the produced image.
Step four click on the icon 'attach image file' above
Step five, drag and drop the image file into the box opened.

Alternatively
Step one press print scrn on your keyboard
step 2 open MS paint, press ctrl + v to paste the image into the program
step 3 drag the bottom right corner to remove excess white space
step 4 name the image
Step 5 follow steps 4 and 5 above.


#118
Mariah said:
Perhaps I can help with that, I post screen shots quite often.
Step one. Open up the windows utility 'snipping tool'
Step two. using the tool draw a box aroun the game area you want to copy
Step three. Name the produced image.
Step four click on the icon 'attach image file' above
Step five, drag and drop the image file into the box opened.

Alternatively
Step one press print scrn on your keyboard
step 2 open MS paint, press ctrl + v to paste the image into the program
step 3 drag the bottom right corner to remove excess white space
step 4 name the image
Step 5 follow steps 4 and 5 above.

I know how. Apparently you didn't read the part where I wrote that I can post screenshots everywhere except HERE.  
#119
"I'll PM him, see if i can see what's wrong"
#120
Yoshi said:
"I'll PM him, see if i can see what's wrong"
I don't want or need your help. I have seen your "help" in other threads. You are nothing but a troll. 
#121
"perhaps you'd like to share with someone else what exactly you're searching for, and what filters you've added"
#122
I can post many examples. 
The fact is, VS only work fine at early morning than after that it will time out.
Evenings and Weekends you can forget about!
I am not a programmer but it make sense that somewhere out there the system is getting overloaded







Like I said, work in the early morning during the week.  but afternoon and weekends, forget about
#123
“Okay for bok try adding:
required skill: swords
not elves only
not Garg only
not cursed/cursed
not antique/antique
maybe not brittle/brittle
not cannot be repaired 


The Margery your’re looking for a powerscroll?

add:
cursed
skill: Margery+0
item name search: legendary

can also add these:

not elves only
not Garg only
not antique/antique
maybe not brittle/brittle
not cannot be repaired 

#124
Sometimes it works great sometimes using yoshi's suggestions works great sometimes it doesn't work at all ....it's the inconsistency it's the lack of acknowledgement that there might be a problem this approach seems to be the same with all bugs leading to frustration...
#125
KHAN said:
Mariah said:
Perhaps I can help with that, I post screen shots quite often.
Step one. Open up the windows utility 'snipping tool'
Step two. using the tool draw a box aroun the game area you want to copy
Step three. Name the produced image.
Step four click on the icon 'attach image file' above
Step five, drag and drop the image file into the box opened.

Alternatively
Step one press print scrn on your keyboard
step 2 open MS paint, press ctrl + v to paste the image into the program
step 3 drag the bottom right corner to remove excess white space
step 4 name the image
Step 5 follow steps 4 and 5 above.

I know how. Apparently you didn't read the part where I wrote that I can post screenshots everywhere except HERE.  

Please send me a pm telling me why you cannot post screen shots here, because quite obviously other posters have no problem with the process.
#126
Mariah said:
KHAN said:
Mariah said:
Perhaps I can help with that, I post screen shots quite often.
Step one. Open up the windows utility 'snipping tool'
Step two. using the tool draw a box aroun the game area you want to copy
Step three. Name the produced image.
Step four click on the icon 'attach image file' above
Step five, drag and drop the image file into the box opened.

Alternatively
Step one press print scrn on your keyboard
step 2 open MS paint, press ctrl + v to paste the image into the program
step 3 drag the bottom right corner to remove excess white space
step 4 name the image
Step 5 follow steps 4 and 5 above.

I know how. Apparently you didn't read the part where I wrote that I can post screenshots everywhere except HERE.  

Please send me a pm telling me why you cannot post screen shots here, because quite obviously other posters have no problem with the process.
I believe he's referring to the actual HERE in his post
#127
He does not want to save the shot as a file. He wants to copy then paste it here.
#128
McDougle said:
Mariah said:
KHAN said:
Mariah said:
Perhaps I can help with that, I post screen shots quite often.
Step one. Open up the windows utility 'snipping tool'
Step two. using the tool draw a box aroun the game area you want to copy
Step three. Name the produced image.
Step four click on the icon 'attach image file' above
Step five, drag and drop the image file into the box opened.

Alternatively
Step one press print scrn on your keyboard
step 2 open MS paint, press ctrl + v to paste the image into the program
step 3 drag the bottom right corner to remove excess white space
step 4 name the image
Step 5 follow steps 4 and 5 above.

I know how. Apparently you didn't read the part where I wrote that I can post screenshots everywhere except HERE.  

Please send me a pm telling me why you cannot post screen shots here, because quite obviously other posters have no problem with the process.
I believe he's referring to the actual HERE in his post
No, I am referring to posting in this forum, everywhere. I do exactly the same thing I do to take a screen shot and post it on everywhere I post. But only on this site, nothing happens. No image!
#129
You have save the picture on your device and upload it to your post. Using the icon above on the right.

You can not paste a picture on this forum engine.
#130
Pawain said:
You have save the picture on your device and upload it to your post. Using the icon above on the right.

You can not paste a picture on this forum engine.

Actually you can, you copy the picture then hit that icon in the upper left of my pic and then hit control-v. that's how i put this one in
#131
Nice I'll try that on next picture. I thought I had to choose a file or have an image from a file.
#132
Pawain said:
Nice I'll try that on next picture. I thought I had to choose a file or have an image from a file.
I found that out by accident one day. it is a time saver.

#133
@Bleak Like I said
Evenings and weekend , FORGET about using VS

you need something more specific than this?


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