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Home › General Discussions › Can we talk about bugs

Can we talk about bugs

Started by McDougle · 2021-10-31 · 11 posts · General Discussions
McDougle 2021-10-31 15:55 #0
How do we know if a bug we've reported is being looked at?

Larisa 2021-10-31 16:32 #1
I hate cockroaches...

Oh wrong kind of bug ;)

One would assume that if you post the bug on the bug forums it has been seen by the team and put on their never ending list of things to look at.

I would hate to see that list.




dvvid 2021-10-31 16:36 #2
I don’t report bugs as much as I’d like to because there is never any confirmation that the bug reports are understood and accepted. Just typing and posting into the void.  Supposedly the devs do read and accept bug reports but it’s hard to believe when there’s really no way to be sure. A simple reply to a bug report “accepted as a bug” would be at least a little helpful. 
McDougle 2021-10-31 16:47 #3
dvvid said:
I don’t report bugs as much as I’d like to because there is never any confirmation that the bug reports are understood and accepted. Just typing and posting into the void.  Supposedly the devs do read and accept bug reports but it’s hard to believe when there’s really no way to be sure. A simple reply to a bug report “accepted as a bug” would be at least a little helpful. 
Exactly!  maybe monthly status updates..with a top ten list..
Seth 2021-10-31 17:18 #4
Done talking, need action and results. KPI.
Lord_Frodo 2021-10-31 19:18 #5
A simple system acknowledgment that the post was read would be nice. Nothing about agree/disagree blah blah blah just saying we saw it would go a long long way.
Yoshi 2021-10-31 20:53 #6
“When the roof exploit in the orchard was reported,
misk eventually commented accepting this as a bug after a lot of exploiters tried to comment saying working as intended, still not fixed..

not sure why you want words over action”
McDougle 2021-10-31 20:55 #7
Yoshi said:
“When the roof exploit in the orchard was reported,
misk eventually commented accepting this as a bug after a lot of exploiters tried to comment saying working as intended, still not fixed..

not sure why you want words over action”
Well I'm sure no action has taken place at least with 2 bugs i reported .....
Lord_Frodo 2021-10-31 21:46 #8
Yoshi said:
“When the roof exploit in the orchard was reported,
misk eventually commented accepting this as a bug after a lot of exploiters tried to comment saying working as intended, still not fixed..

not sure why you want words over action”
Reading comprehension is not one of your strong suit is it.  A SIMPLE system acknowledgement that the post has been read would be nice.
Seth 2021-11-01 00:11 #9
Yeah, I agree a read receipt would be nice but we can assume they read almost everything, including all the flame war and locks 😂
That was why we get some of the things we discussed here. It is just they decide when they want to respond, or not.

For bugs, Misk did reply to some of them that are being registered into the system for follow-up.


Bugs should go to the bugs forum.

There are some bugs to which they responded, especially isolated cases. Those that can be solved by GM are easiest, e.g. the satchel bugs that I reported.

The system-wide bugs that require Dev's intervention, or have questions on the design intent, morality, whatever - they may or may not reply.

I am quite sure they read my screaming around for the loss of a bonded pet which I paid for 1000 Sov real cash, which I believe they can track if we lied or really purchased. There were zero responses from multiple forum posts and multiple emails to bugs and even to Mesanna.

And yet, they did respond to several of our requests that are not related to bugs, but other issues such as accounting questions, raffles for Abyss houses that have IDOCed, and replacing the bugged Arcane circles. For the last one, there was no response but "actions" were taken.





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