Yukio's Earrings - Quest is gone!

Yukio's Earrings - Quest is gone!

This morning I wanted to finish the last part of the quest I started yesterday - I still had 30 Yomutso Warriors to beat. It was sometime in the middle of the night here in Germany - about 2:30 a.m. and I noticed that my eyes were closing more and more, so I stopped and resumed the quest after a good night's sleep.

When I logged in, I noticed that the counter was still counting, but no longer gave a message that the quest had been completed. When I click on my quest button in the avatar Gump, it can no longer be opened, although there is another quest series that has not yet been completed.

So.... big question @Kyronix: Wasn't it said that this quest remains until the end of the Treasures of Wildfire event? Or am I mistaken, and it was simply said that it would be extended without naming a specific end date for it? I think I read something, but I can't find it in the forum.

 @Kyronix: please make a clear announcement here, thank you!


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I seem to remember that it was mentioned that it would have been up until September...

So, to see it gone so early, seems odd to me.

I heard from another player that the drop rate has been drastically reduced. Its no longer the same as when it started. This was why I also stopped doing since last month. 

I don't see any harm keeping till end Sep and the same drop rate. This item is unique but it doesn't make any player "OP", and there are even more powerful items in the game that are always available. Sigh. 

@Seth

This thread wants something completely different - something was promised and not kept. Or to get even more blatant - they're ripping something out from under you again without any concrete info and bending it too!

And yes I am a bit pissed off about it.... This quest button is important - in the future there will probably be some more quest series like this, and then I won't even be allowed to follow them, just because this button is bugged??? Thes are not the shoes i like to walk inside! 
---------------------------

The item drop rate again - of course - the famous RNG;). I really wouldn't have thought of that now *sigh*.


But the idea that you can use such a long quest line for other reasons than just digging up a supposedly badly designed artefact doesn't seem to occur to anyone but me?
For Tamer it was exactly this long series of quests to train new tamed animals. Other characters were also able to make good use of it for skilling. I haven't counted these quests because I personally find it really silly how some here brag about their luck in getting the main item, but I think it was about 30 times before the earrings popped into my bag.   

And if you plan quest series from the outset with RNG factors like here - where you could get a whole but actually also for decorators and interior designers nice items - I personally find this glass blowing tool really cute and the abacus, is but from the outset again clear that some here again immediately kisses the RL luck - less their item luck, while others here again dutifully pull the ass cards . RNG is and remains a stupid decision, there is nothing more to say about it. Sure, you're happy when the things finally drop, but by God - I really didn't sign up for that.

Seriously ... how many really good earrings are there for the slot? As far as I know, you can only find that in the game for Gargoyles, but not for Humans and Elves. That was exactly the point why so many were after these things.
The next point is that the time limits for these things are getting really stupid. We all know that such items are always planned for equipment or that it is pointed out that such an item exists. But to the luck of a then perfect armour prevents us then again the luck that a super rare item, which will be very difficult to find after this event and maybe once with a lot of RL luck and not 4000 k Armor luck for 175 million on ATL come offered.

In any case, I found this quest series quite nice, for me it was useful and I would also like it to be integrated permanently. If gods know mercy here, they should also show it :


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I believe this is not as intended, I've checked 2 other shards, including Europa, which is normally updated at the same time as Drachenfels.  It is currently 7.47am in Virginia, USA. so it will be a little while before anyone can confirm my belief.

I did a restart even - same result. I even see no NPC on ATL. Now I fairly have to say that my PC (runs on the latest version of Microsoft Windows) said again today that I had turned it off too early.

Its not your computer. I confirm that the npcs are missing on Atlantic and Drachenfels

If it's not my PC, I'm already reassured *wipe sweat from forehead*.

Mene_Drachenfels said:

If it's not my PC, I'm already reassured *wipe sweat from forehead*.

https://uo.com/2021/07/30/global-events-update/

Global Events Update – Ultima Online (uo.com)

apparently it was intended.
already ended on Sonoma too

I wish they had given us 24 hr notice before taking it away
or an exact date of it ending...

they could have left the NPC up, but give no option to repeat the quest.
so we could have finished the one we had.

Uo.com wont even load for me, why not give a heads up in advance on the forum, the official place to communicate?

I wish we’d get some permanent content instead of limited time quests/items. It just leads to moving from grind to grind. 

*Facepalm* 

That doesn't change the fact that my quest button is still broken, will probably remain so if it's not fixed soon, and I'm pretty pissed off about it.

@Bleak... is there a quick bugfix? I would like to continue using this button in the future. A short info would be nice, thanks.

the quest log isn't working in either client
CC or EC

the website is back up though

I don't feel we ask for a lot when we ask for basic communication. Particularly when it involves end dates for events. This has been an ongoing criticism for years. Events just end with no warning.

Players like to plan what they do, especially when there is a lot going on in game and in life.

Events need hard end dates when announced. Plain and simple. It should never be a case of "well let's see how it goes and we will adjust the duration from there". Because ultimately the event will just disappear with no warning.

"Roughly 30 days" is not good enough either. Is that 30 days from the time the event started, 30 days at server down, etc. Knowing when an event ends should not be a guessing game.

You can also extend event durations if necessary, no one will complain if you say "Due to the popularity of X event, we are extending it by 2 weeks and it will now end on X date" (well some may complain, but that's UO players for you).

I can tell you though that announcing an end date and extending events due to popularity would go over a whole lot better than just up and deciding the event should be over with no warning.

Now let's talk about keeping true to your word and past statements. I direct you to the recent Baja M&G transcript:

https://stratics.com/uo/2021/04/28/developer-meet-and-greet-baja-april-27th-2021/

The snippet in particular I will reference:

[Frank Castle]: I have a question about Soulless Seduction. On the forums you said the quest would be available for the duration of the event
[Frank Castle]: Do you have any hard dates on when you plan to turn that off?
[Kyronix ]: Probably sometime in the Fall when we move to our next event cycle
[Kyronix ]: But not hard dates right now
[Kyronix ]: So all I can say is play away
[Kyronix ]: grins
[Frank Castle]: Ok, so at least not going away when The Alchemist’s Abomination comes out
[Frank Castle]: Wasn’t sure just how fast I needed to grind that quest!
[Kyronix ]: No, definitely not
[Kyronix ]: When I mentioned event cycle
[Kyronix ]: I meant everything through to Treasures of Wildfire
[Kyronix ]: The events we teased out in teh Newsletter a few months back
[Frank Castle]: Ok, thank you for clarifying

So it was stated at a M&G that the event would last the duration of this event cycle, through Treasure of Wildfire, and end sometime in the Fall. If you want to get pedantic, Fall officially begins the end of September.

Sure, things change, schedules change, plans change. The point is you stated through the end of ToWildfire and most likely sometime in the Fall. That's what people were expecting as it was communicated to us.

It's not hard to come out and say:

"Hello everyone. We know we originally had mentioned the Soulless Seduction event and the Yukio quest line would last through Fall, but due to changing circumstances on our end, we now plan to end the event early. The quest giver and quest will be unavailable [1-3] Weeks from now. Please make sure you complete any quests you've been waiting to do before it's too late!"

This is good PR, good communication, informs the players what is going on, and gives people time to prepare. Not a post thrown up on the newsfeed as you are actively taking down the content (not to mention the stability of uo.com lately and people were unable to even see the post).

I realize you are a small team, but proper communication to your player base will go such a long way. 

Mene_Drachenfels said:

@ Seth

This thread wants something completely different - something was promised and not kept. 

Yup, I understand what you mean.

1) As you and everyone here now is saying, they didn't stick to their plans and just switched off events at their whim and fancy for no logical reasons.

2) The other point I wanted to make is I noticed they seem to Up the drop rate initially and then slowly turn it down some time later. This seemed to happen during TO Tokuno also. It is unfair to latecomers. 

I hate to say this, but the reason why I played UO is long term and persistent things that last. It seems now it's time to try other games since everything is short termed or with limited life, duration.

We are only left with classic events and old items that are always avail able - for nostalgia. The way ahead it's time to try something else new  because every other game is an event of their own. Time to try others "event".

Not saying I am going to quit, since there is still the classic, persistent dungeons, items and events. But moving ahead it's not what I wanted for UO since day 1. Will wind down.

Thanks for the ride for 20 over years.

And to add... they are contradicting themselves. On one hand worried about bloated prices, on the other hand limiting supplies or only to those super active grinders who can 24/7 grind anytime. This is a vicious cycle. 

@Kyronix ; It is not Fall.  Turn it back on.

Pawain said:

@ Kyronix  It is not Fall.  Turn it back on.

Yeah, this was a bummer and a waste of time for me today. I was out of the loop for all of 2020. And of course I expect I'm going to miss out on things when I don't play for a year. But I'd just heard about the Soulless Seduction quest and was stoked to take a break from Fire dungeon and give it a try.

I was able to kick off the quest, talking to the npcs in Ter Mur. Although all the decor, which I heard was lovely, was gone. I was able to talk to Zeamina at Buc's bath house and returned to her after buying Hook's map. I got the Artifact Hunter action figure. And that's where it all went south. 

I realized the quest chain was broken after sailing to the island to meet Zeamina again but the clicky (I was told in gen chat there should be a clicky) to get the trinkets was gone and Arturio was not to be found at the Moonglow's provisioner shop.

I was told I could still do the earrings quest but expect to do it as many as 30 times and still not get the earrings drop. That's fine. I took the quest and was prepared to keep taking it over and over again.

Now I come to the boards to find the Yukio's Earrings quest was supposed to stay until autumn but is being taken down early. And that's confirmed in a global events message that wasn't there when I booted up the game today before I kicked off this whole quest mess. So I wasted my play time totally today.

Again, I do understand if I'm gone from the game for so long I'm gonna miss out on events. But I wish you didn't leave a quest chain like this in such a broken state. It's confusing to a returning player to be able to start off a quest but not complete it because pieces are missing. You're left wondering if you're doing something wrong. You're struggling to get answers in gen chat but people aren't sure. And why would they be? It's a confusing mess. 

Shut it down or don't shut it down. But don't just break it and leave players in the dark scratching their heads wondering what they're doing wrong. Or is it only broken on their shard? And if it's broken will it be fixed? That ain't right. It's very frustrating.

I don't pretend to know if there's something that makes it necessary for you to shut down the Yukio's Earrings quest sooner than you said you would. But I do know it shouldn't have taken this thread to spur on some activity on the dev's part to offer clarity on all of this. 

Thanks for listening.

Dang It. It is going to be too hot this weekend to work outside so I was planning on doing a few rounds of Yukio.

Yeah, me too.  And the quest journal on my main char is now broken.

And being it happened on a Friday afternoon, quest logs probably won't even be  looked at til Monday.

No Yukio on LS.  My log works fine on 2 accounts.

Ya, I just decided to log in to UO. I checked on a character who had the quest. I couldn't open the quest log. I wa able to open the quest log on the same account on a different character who DIDN'T have the quest. FYI, no Yukio on Sonoma. @Kyronix can we get this fixed, one way or the other. If you aren't going to bring it back for the time frame we were told, at least get the quest gumps fixed!

The investigator is up and giving the quest on Pacific.

Yeah I still cannot log into two toons using Classic Client (which is only one I use), one on LA and one on Siege. I have tried going into EC and taking off all items and stabling pets then re-logging in CC, it crashes immediately after the dialogue that says I successfully joined Lake Austin pops up. In EC I deleted all active quests on the character, didn't help. I was using the toon yesterday before server up on LA with no issues. I can log into Lake Austin on my another of my characters on that account who I didn't use for Yukio. Very very frustrated. @Kyronix

Might be difficult for them to fix the quest log since it is not broken on all players.

The 2 guys I have have no issues with the logs.  I use nothing but CC.  Maybe this issue is from add on programs.

Pawain said:

Might be difficult for them to fix the quest log since it is not broken on all players.

The 2 guys I have have no issues with the logs.  I use nothing but CC.  Maybe this issue is from add on programs.

I don't use any other programs.
I only use Pinco's UI.
I don't use anything with CC

Cinderella said:

Pawain said:

Might be difficult for them to fix the quest log since it is not broken on all players.

The 2 guys I have have no issues with the logs.  I use nothing but CC.  Maybe this issue is from add on programs.

I don't use any other programs.
I only use Pinco's UI.
I don't use anything with CC

Then they have to fix something that is not broken for everyone.  BTW  Pincos is another program.

To the programmers.  Isn’t it about time for a definitive answer or at least a heads up as to what’s going on?  If you don’t know what’s happening just say you don’t know and that you are working on it.  The players are frustrated, Mariah has told us all she can, now it’s your turn.  Thanks.

Arnold7 said:

To the programmers.  Isn’t it about time for a definitive answer or at least a heads up as to what’s going on?  If you don’t know what’s happening just say you don’t know and that you are working on it.  The players are frustrated, Mariah has told us all she can, now it’s your turn.  Thanks.

They told us what is going on.  They turned off the quest and cleaned up the deco.

https://uo.com/2021/07/30/global-events-update/

Pawain said:

Cinderella said:

Pawain said:

Might be difficult for them to fix the quest log since it is not broken on all players.

The 2 guys I have have no issues with the logs.  I use nothing but CC.  Maybe this issue is from add on programs.

I don't use any other programs.
I only use Pinco's UI.
I don't use anything with CC

Then they have to fix something that is not broken for everyone.  BTW  Pincos is another program.

I was told at a meet and greet that Pinco's is a UI.
user interface doesn't need approval, like 3rd party apps do.
But we are still waiting for a list of approved apps, and until then I won't use other apps.

I'm wondering if they stopped deleting the quest givers, when they realized that it was causing quest logs to be glitched. Some shards still have the quest giver and they aren't bugged there.

@Pawain There is no 3rd party program involved. No Pincos, No UO Assist, No Razer/steam/whatever. It is JUST Classic Client, fully patched. My affected toons get the "Confirm login to [shard name])" then "Welcome to Ultima Online" then the client crashes hardcore.The last thing I did on one toon was yesterday before the server update (and Yukio changes). That toon was sitting hidden in Fel Fire for when a paragon overwhelmed a dexxer, I'd bring the toon up, use pet to kill para, go back downstairs and hide. That's it. The other toon has only been sitting in a house on Siege to check Vendor search. @Kyronix I don't know why someof my toons are having the same problem as others and their Quest button no longer works, but other toons cause a client crash on login. But it is happening, despite what Pawain says.

I never understood why a development team would make changes on a Friday, if they didn't plan to be active in addressing the issues that may or may not come up from such change. 

They'll get to you all on Monday.

At a previous employer we had to implement a no deploying to a production server on a Friday rule after the overseas developers deployed a major change to the production server right before leaving work one Friday evening.  The company lost several million in revenue over that weekend.

Vecna said:

@ Pawain There is no 3rd party program involved. No Pincos, No UO Assist, No Razer/steam/whatever. It is JUST Classic Client, fully patched. My affected toons get the "Confirm login to [shard name])" then "Welcome to Ultima Online" then the client crashes hardcore.The last thing I did on one toon was yesterday before the server update (and Yukio changes). That toon was sitting hidden in Fel Fire for when a paragon overwhelmed a dexxer, I'd bring the toon up, use pet to kill para, go back downstairs and hide. That's it. The other toon has only been sitting in a house on Siege to check Vendor search. @ Kyronix I don't know why someof my toons are having the same problem as others and their Quest button no longer works, but other toons cause a client crash on login. But it is happening, despite what Pawain says.

It is happening on some shards.  So if enough details are given in the bugs section, they may be able to fix the issue quickly. Give more info in the bugs section about which shards are affected.  Yukio is gone on LS. So that is not the only qualifier.

“‘No deploy Friday’ is an industry standard”

I had a vague idea, not sure whether anyone would want to try it. I don't have the problem myself. Would taking a new quest from Heartwood make any difference to the quest log problem?

That quest hated me, the RNG luck I had was so bad that when I did FINALLY get a pair of the earrings I quit doing the quest.  The Drop rate for those earrings was so bad for so many but so good for others that were able to get the drop on the earrings back to back.  I hope they bring them back again someday, that and the first aid belt were by far the best of all possible rewards in this game.

Post was made on the 30th, not even 48 hours notice. To boot its caused bugs with some players being locked out of characters. 

As someone who also works in software engineering and development - see what this team does in regards to communication? IE - none.

Don't do it. It's very unprofessional and is noted by others, especially those in the industry. This is a common trend here with this "dev" team. You don't have 2 minutes to make a post here? Letting people know atleast a few days ahead of time that something has changed? Get over yourselves.

They also only made the post on the 30th once people started noticing and complaining, this was after they absolutely told people it was lasting till Fall. Shoddy craftsmanship here.

There are other "shards" with way more professionalism. This current team reminds me of a free shard run by teenagers. 

These are the kinds of mismanagement, disrespect to customers, and lack of support, that people lose their jobs over! Just saying.

Disclaimer: I am neither advocating for, or suggesting this course of action. I am merely making an observation! 🙂

I don't see how them saying that they're "in the process of cleaning up" the quest is definitive. That's the same thing as saying "We're going to do something, but you won't know when". I absolutely hate how UO never gave a definite start or end date to anything due to the Role Playing aspect. You can give real information and keep the role playing separate to inside the game.

Every single game I've ever played has always given start and end dates and actual information. UO has been the only game I've ever played that tries to keep players in the dark. I use to love playing my tamer and t-hunter on UO so I returned recently, but now I'm 100% regretting it all because UO doesn't give details If I'm regretting it, how is zero information going to be inviting to any new player. To get basic information you have to become a researcher, that's not going to be inviting to a new player. Without the random new player dropping in, there's going to be no UO because the current player base that's paying to keep UO going isn't going to live forever.

UO needs to start giving actual quality information. Basic information used to work because gaming like this was new at the time, but now they need to make an actual effort to change with the times. I'm sure they think that changing with the times means they have to lose who they are, but it doesn't, just give actual quality information so new or returning players aren't having to go to fansites for the real information. It's taking the long way around that just adds to frustration leading to loss of loyalty when it could've all been avoided by quality information in the first place. I wish UO would step outside of itself and view things from a new players perspective to understand how disorganized it looks. Aside from nostalgia no one's going to want to deal with lack of quality.

Vyn said:

Every single game I've ever played has always given start and end dates and actual information. UO has been the only game I've ever played that tries to keep players in the dark. I use to love playing my tamer and t-hunter on UO so I returned recently, but now I'm 100% regretting it all because UO doesn't give details If I'm regretting it, how is zero information going to be inviting to any new player. To get basic information you have to become a researcher, that's not going to be inviting to a new player. Without the random new player dropping in, there's going to be no UO because the current player base that's paying to keep UO going isn't going to live forever.

The problem is, those of us that pay attention to everything the devs say or write, tell others when things are going to start and end.  And then the devs pull something like this.  Telling us the events will last until the Fall events and ending 2/3 of them without notice, months before Fall.

Hey folks, Khyro suggested nuking the entire folder for each affected player in your Docs/EA games folder. This worked for me. I had tried nuking a few files but not the whole folder. I can now log into the characters that had been crashing the client immediately on connection again. Quest button works, though all my quests are gone.

To clarify, for each affected CHARACTER. Sorry, I mis-typed.

If that's the case .... would someone kindly agree to make a short step-by-step guide with pictures for the non-IT people here? I don't want to bug myself even more

Vecna said:

Hey folks, Khyro suggested nuking the entire folder for each affected player in your Docs/EA games folder. This worked for me. I had tried nuking a few files but not the whole folder. I can now log into the characters that had been crashing the client immediately on connection again. Quest button works, though all my quests are gone.

So oki - I tried to figure this out after a short nap.... It does not work to me ! My Questlog is still broken!

So does that mean Treasures of Wildfire could come to an end BEFORE Sept 1??

Probably hasn’t been a response since it was the weekend. I’d imagine and hope they would say something today. 

Mene_Drachenfels said:

Vecna said:

Hey folks, Khyro suggested nuking the entire folder for each affected player in your Docs/EA games folder. This worked for me. I had tried nuking a few files but not the whole folder. I can now log into the characters that had been crashing the client immediately on connection again. Quest button works, though all my quests are gone.

So oki - I tried to figure this out after a short nap.... It does not work to me ! My Questlog is still broken!

Rename the Char Folder that is crashing you.

Bilbo said:

Mene_Drachenfels said:

Vecna said:

Hey folks, Khyro suggested nuking the entire folder for each affected player in your Docs/EA games folder. This worked for me. I had tried nuking a few files but not the whole folder. I can now log into the characters that had been crashing the client immediately on connection again. Quest button works, though all my quests are gone.

So oki - I tried to figure this out after a short nap.... It does not work to me ! My Questlog is still broken!

Rename the Char Folder that is crashing you.

Whether I rename the folder from Mene'Tekel to Mene or not - if the dog is buried in the detail, it cannot solve the problem. I did this but the button is still broken - so some more clever advices 🙂?

Mene_Drachenfels said:

Bilbo said:

Mene_Drachenfels said:

Vecna said:

Hey folks, Khyro suggested nuking the entire folder for each affected player in your Docs/EA games folder. This worked for me. I had tried nuking a few files but not the whole folder. I can now log into the characters that had been crashing the client immediately on connection again. Quest button works, though all my quests are gone.

So oki - I tried to figure this out after a short nap.... It does not work to me ! My Questlog is still broken!

Rename the Char Folder that is crashing you.

Whether I rename the folder from Mene'Tekel to Mene or not - if the dog is buried in the detail, it cannot solve the problem. I did this but the button is still broken - so some more clever advices 🙂?

Who pissed in your wheats, just passed on what others said that worked for them, don't have a nice day.

Since quest progress / status is stored on the server renaming the local folder might not work.  Try to do a full file check.

What a joke

Bilbo said:

Mene_Drachenfels said:

Bilbo said:

Mene_Drachenfels said:

Vecna said:

Hey folks, Khyro suggested nuking the entire folder for each affected player in your Docs/EA games folder. This worked for me. I had tried nuking a few files but not the whole folder. I can now log into the characters that had been crashing the client immediately on connection again. Quest button works, though all my quests are gone.

So oki - I tried to figure this out after a short nap.... It does not work to me ! My Questlog is still broken!

Rename the Char Folder that is crashing you.

Whether I rename the folder from Mene'Tekel to Mene or not - if the dog is buried in the detail, it cannot solve the problem. I did this but the button is still broken - so some more clever advices 🙂?

Who pissed in your wheats, just passed on what others said that worked for them, don't have a nice day.

Maybe the person who broke this button here against their better judgement? With a deep-seated hidden problem, however, the wheat remains pissed off, no matter how the bag it's in is labelled. Logical or?

@Mene_Drachenfels - When you start up UO there is a check box called Perform Full File Check in the lower left corner of the window. Clicking on it will cause the full file check to happen.

Aha... I've never really used this button. I have now run the check, but the problem remains.

Btw... nice gump who plays the news on the patcher here - mine doesn't, and I play CC. Is that EC?

To clarify for certain posters  (@Bilbo ). Mene_Drachenfels does not have a crash problem, that was Vecna. Mene has a broken quest log. She is not alone in that. Changing or removing the character's data file in the documents folder is not helping with that problem.

Mene_Drachenfels said:

Btw... nice gump who plays the news on the patcher here - mine doesn't, and I play CC. Is that EC?

I play CC and that's the gump I get too when starting up UO (I use UOA so technically start up UOA).

The fix for the broken quest log issue is currently in testing will be resolved in our next publish. The client crash issue has not been reproduced and more specific data will need to be sent to us directly to help resolve this issue. 

For me, It seems that this stuff is for groups rather than Individuals. I did get 5 ear-rings but gave up the quests chain after that.

@Bleak Not much info to send to you Bleak, I play EC Pinco's and I think all versions of UO have this, it just made our quest logs broken, what do we need to tell you more? 

Bleak said:

The fix for the broken quest log issue is currently in testing will be resolved in our next publish. The client crash issue has not been reproduced and more specific data will need to be sent to us directly to help resolve this issue. 

Parnoc said:

@ Bleak Not much info to send to you Bleak, I play EC Pinco's and I think all versions of UO have this, it just made our quest logs broken, what do we need to tell you more? 

Bleak said:

The fix for the broken quest log issue is currently in testing will be resolved in our next publish. The client crash issue has not been reproduced and more specific data will need to be sent to us directly to help resolve this issue. 

It is not on all shards.  Nobody on LS has either issue. He said they are testing the fix for the quest log.

put back the quest before the issue is fixed !

This is amazing how this is lead. If there's a lead lol Other games, FREE games, would have compensate us in HOURS after the mistake was made. We PAY for this game and they treat us like ... (I won't say anything else or Mariah's hammer of justice will strike me)

I don't, I really don't understand how this company is managed. We can't be heard anywhere. When there's a M&G it's cancelled 1 out of 2 and answer is basically "No" "Thank you for your comment (but I don't care)" "Send me an email)" When it's on the forums, besides Kryonix, who answers once or twice per month, no one else is trying to calm us or even participate in the community. 

If this was my business, I would be very worried. But maybe UO's Goddess Mesana is just fine cashing her paycheck and laugh at us.

I had cancelled my accounts but a guild member asked me to comeback and THIS is why I cancelled at first.

POOR managing, POOR communication, POOR ... I'll stop there.

"in all fairness,

• this was explained to be a temporary quest, 
• the quest had already been running for around 3 months! 
• they did not specify an exact end date, 
• not many people were even still doing the quest."

Khyro said:

Now let's talk about keeping true to your word and past statements. I direct you to the recent Baja M&G transcript:

https://stratics.com/uo/2021/04/28/developer-meet-and-greet-baja-april-27th-2021/

The snippet in particular I will reference:

[Frank Castle]: I have a question about Soulless Seduction. On the forums you said the quest would be available for the duration of the event
[Frank Castle]: Do you have any hard dates on when you plan to turn that off?
[Kyronix ]: Probably sometime in the Fall when we move to our next event cycle
[Kyronix ]: But not hard dates right now
[Kyronix ]: So all I can say is play away
[Kyronix ]: grins
[Frank Castle]: Ok, so at least not going away when The Alchemist’s Abomination comes out
[Frank Castle]: Wasn’t sure just how fast I needed to grind that quest!
[Kyronix ]: No, definitely not
[Kyronix ]: When I mentioned event cycle
[Kyronix ]: I meant everything through to Treasures of Wildfire
[Kyronix ]: The events we teased out in teh Newsletter a few months back
[Frank Castle]: Ok, thank you for clarifying

So it was stated at a M&G that the event would last the duration of this event cycle, through Treasure of Wildfire, and end sometime in the Fall. If you want to get pedantic, Fall officially begins the end of September.

Yoshi said:

"in all fairness,

• this was explained to be a temporary quest, 
• the quest had already been running for around 3 months! 
• they did not specify an exact end date, 
• not many people were even still doing the quest."

No they said it would be removed in Fall. July isn't Fall.

“No they didn’t, they said probably, probably doesn’t mean definitely, definitely means definitely, probably means probably”

The silence on the reason for the abrupt/early end to the event, AFTER @Kyronix heavily implied/inferred/insinuated it would last until fall, is both sad, and is an indication of the state of UO, and its "developers". 

Bleak said:

The fix for the broken quest log issue is currently in testing will be resolved in our next publish. The client crash issue has not been reproduced and more specific data will need to be sent to us directly to help resolve this issue. 

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keven2002 said:

Mene_Drachenfels said:

Btw... nice gump who plays the news on the patcher here - mine doesn't, and I play CC. Is that EC?

I play CC and that's the gump I get too when starting up UO (I use UOA so technically start up UOA).

@Mene_Drachenfels you need to perform a full file check. Just takes a few minutes and you will be able to see the log in info.

Also the things on it are from the bottom of the UO.com page. You are asking them to do what they have been doing for years.

Yoshi said:

“No they didn’t, they said probably, probably doesn’t mean definitely, definitely means definitely, probably means probably”

He said when they move to the next event cycle. They have not done that yet.
They turned it off early. Accept the fact.

Pawain said:

@ Mene_Drachenfels you need to perform a full file check. Just takes a few minutes and you will be able to see the log in info.

Also the things on it are from the bottom of the UO.com page. You are asking them to do what they have been doing for years.

Pawain of the fast kind Again, you only glanced at what I wrote with a cursory eye, didn't you?

I had said above that the full file check has run, but still this gump with the white area pops up. So what I get this gump? 

If I still have to make some changes to my settings in UOA, it would be no problem for someone to post a picture of it here and I'll do it.

And I didn't ask the devs to fix it - it's fine if they've been doing it for years - I'm not God All-Knowing! I asked for posting the mirror messages on the firste page of this website for to see it in this patcher gump than! 

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Sorry I just use basic Classic Client.  I am not an assistant for added programs.

Go to UO.com to see what is in the white area, or only use the downloaded client.

Mene_Drachenfels said:

Yes I do that too, but my Gump looks like this. This white field is stupid - I also want to have this great Gump. Do I have to do anything special in the settings or how do I get it?

“this looks like behaviour of some sort of internet pop-up blocker, do you have an anti-malware program running?”

Well since everyone is fighting about semantics,

What he said:

[Kyronix ]: I meant everything through to Treasures of Wildfire

What I take from that is that is was going to run up until ToW, not THROUGH ToW.

Through to......

I ended up buying the Carcass and the Crucible off a vendor (Thank you for whoever that was) because I got really tired of doing the quest and getting the same thing over and over. I did manage to get one pair of earrings so my set is complete.

BUT that's not the point, I know....but honestly I take what he said to mean up UNTIL ToW and that once the Dungeon part of the event started, everything else would stop.

Either way, it was a fun, though monotonous event (Yukio's Quest) and it will be a very long time before I kill any of those mobs again! (Except Kappa cus I use their seeds)

I started ToW a month late and only have time to go into the dungeon for a few hours a day so I am up to a whopping 43 drops! Hoping to get all of the deco stuff and maybe a complete set of some sort of armor for my Treasures Of Mannequin wall 🙂

I am just thankful that there is always something new to do now and cannot wait for the next event.

Thanks Team.

Mene_Drachenfels said:

keven2002 said:

Mene_Drachenfels said:

Btw... nice gump who plays the news on the patcher here - mine doesn't, and I play CC. Is that EC?

I play CC and that's the gump I get too when starting up UO (I use UOA so technically start up UOA).

Yes I do that too, but my Gump looks like this. This white field is stupid - I also want to have this great Gump. Do I have to do anything special in the settings or how do I get it?

I just loaded UOA and it loaded UO fine with NO blank screen.  

Sometimes I see the blank screen too, and I think its due to local network connection issue which is temporary. 

Seth said:

Sometimes I see the blank screen too, and I think its due to local network connection issue which is temporary. 

When UO.com is down you get an error box. But the screen is not white.

Pawain said:

Seth said:

Sometimes I see the blank screen too, and I think its due to local network connection issue which is temporary. 

When UO.com is down you get an error box. But the screen is not white.

Need to clarify I didn't see the white screen, but the news side is taking time to show up, which is why I thought was due to network connection issue. 

 I had this screen from the beginning, that this patcher years ago - of course again without any warning - from the producer side - was simply played. I do not know otherwise and thought until just a few days ago, that would be normal.

Yesterday afternoon, my life partner, who knows 150% as a former system admin in such things and also maintains the home network here, took a look. He says that nothing is blocked - neither by Internet pop-up blockers, nor by anti-malware, nor by any other firewall. And I have admin rights, because no one else here plays UO.


The necessary files, images and scripts are all there, namely in "notes" folder, but from some even for my super-IT-ler here at home is not recognizable, why the patcher does not access it.  Strangely though, when you click on the readme.html, you get what you should see in this white screen....

After I discovered this, there was again hint from me to my life partner. He has checked everything again, but again found nothing...

This afternoon I uninstalled and reinstalled UO Assist - but that didn't help - the problem persists...*sigh*.

What I also notice is - that in my Gump is also Classic, which is missing in TimSt Grafik... *ruminate*

My assumption as a non-IT-ler is, that right when this new patcher was installed years ago, there was already an error. Who cares about that - after all, the thing patches, and the game starts. Actually, so far quite good, and I can live well with it - no issue. But in this way, an info would immediately jump into your eye, that something is happening again on the developer side.

Maybe now only a complete uninstall and reinstallation helps *again sigh*.   

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You can go to UO.com and read the things that would be there.  Most of us pass that screen without reading it.

Did you try loading with the UO.exe file and the UOPatch.exe file? I think you only need to start with the patch exe if you are running multiple instances.

"ask your partner to check the windows hosts file, that uo.com is not listed in there for some reason"

Thanks for your tips.

@Yoshi @Pawain ;   
Windows Host Files... if you cluck together with such an admin for a long time, you hear a lot of things, but this is the first time I heard this. Since my middle name is "curious", I had to google it first. There is really only something for IT-ler. I've suggested my life partner, at the moment he does not come there. And as I said - he checked it for a long time and found nothing that inhibits the process. He says that if something was blocked, then the patcher wouldn't work either, but the thing is doing its job.

But after I talked to two of my guild mates yesterday, one of whom also has this white screen and everything is "fine" with the other, I now have the following suspicion:

My client came from ML-Dowload - and that was a long time ago. The client was installed with the purchase of a new PC, and since then it runs on my now quite old box here - without major problems.  

Probably the problem is in these old client files, which cause this "white screen". As I said before, if only a reinstallation with the current client from the UO.com download page can help, I'll do that in due time, when I have the freer head for it and the game here doesn't keep me from any *cough* strangely planned events again.

If everything is going well, why would anyone want to do any reinstallations on a whim? 🙂

So again - thanks for your tips!  

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Aayla said:

This is amazing how this is lead. If there's a lead lol Other games, FREE games, would have compensate us in HOURS after the mistake was made. We PAY for this game and they treat us like ... (I won't say anything else or Mariah's hammer of justice will strike me)

I don't, I really don't understand how this company is managed. We can't be heard anywhere. When there's a M&G it's cancelled 1 out of 2 and answer is basically "No" "Thank you for your comment (but I don't care)" "Send me an email)" When it's on the forums, besides Kryonix, who answers once or twice per month, no one else is trying to calm us or even participate in the community. 

If this was my business, I would be very worried. But maybe UO's Goddess Mesana is just fine cashing her paycheck and laugh at us.

I had cancelled my accounts but a guild member asked me to comeback and THIS is why I cancelled at first.

POOR managing, POOR communication, POOR ... I'll stop there.

So, that this is my thread, I go times on some points here separately.

This reaction from Ayla is typical and also quite understandable.
I don't want to defend this team now, because I often don't know how to judge these people. I would have to know everyone from the team personally. We will probably never meet in person in life, just virtually ... and in the virtual world I can hide my personality very well in a fantasy role and world and give it up.
But the fact remains that the way in which I am treated as a customer here often enough annoys me immensely, and that leads all too quickly to a pathetic overall picture. Nevertheless, I always try to put myself in their shoes. Behind the stage of this team of only 6 people, I think there will be a lot of things going on that are not quite to our liking, but maybe the devs don't like it either when a top boss spits in their soup. Do you know? I do not know that.

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KHAN said:

These are the kinds of mismanagement, disrespect to customers, and lack of support, that people lose their jobs over! Just saying.

Disclaimer: I am neither advocating for, or suggesting this course of action. I am merely making an observation! 🙂

I quote here a text from the Spiegel, a German professional journal:
https://www.spiegel.de/wirtschaft/missmanagement-die-minusmacher-a-152568.html
The world is full of such stories about mismanagement. The really big stories about it eventually find their way into the general public as a scandal, and the really small ones stay at home in their own four walls (even a private person or a family is a company and has to act economically.

What is described above is something I had to experience myself when I was still working. I was an operational buyer in a large German communications company. After 27 years of loyal service, you are then forced to leave "through the rose" by your HR department without a certificate of any appreciation. In the meantime, due to illness and disability, I am on the dole, and I am now much better off without these dimwits. At the end of a long professional life, I myself experienced that we had to take care of the whole of Germany in a team of only 8 people, and Germany itself is really not a small country. In view of my own personal experiences, I think I have a vague idea of what this team of 6 has to accomplish here - worldwide! Consider yourself lucky if you don't experience such professional standards and never have to. The work makes you meanwhile dopier than you already are. And that's only because some very resourceful (windy) "entrepreneurs" - no matter where in the world - have a few bright ideas that quickly lead to success and lots of money and less to quality and well-being and whose models are also adopted by society - mostly without giving it much thought - at breakneck speed. How fatal this can be is often only noticed when the child has already fallen into the well.

This incident will certainly not remain without consequences. Which kind that is now, everyone must make out with itself. I only hope that some people here have learned their lessons from this incident and will do better in the future. Better use of the communication possibilities between the team here and the community would at least be a start.


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@Mene_Drachenfels ; The age of install may have something to do with it.  a while ago when I would click the help button it would open internet explorer.  That only changed recently.  

You would have to compare many possibilities with players that see the white box and ones that get the link.  Problems that are not global are hard to fix.