🧙‍♂️ Brought to you by Peptides.gg — Use code UO20 for 20% off — GLP-1's, 90+ Peptides and more!

For The Love of God, Please Fix Vendor Search

Started by DxMonkey · 2020-08-03 · 92 posts · General Discussions
#0
Why does it go down all day everyday?  Are you guys not indexing database columns?  When it does work, it takes like 10 minutes to get a search result.  Not caching query results?

I don't think it'd be a big deal to people if it re-cached the queries every five-ten mins.

There's also no back button when you hit an empty page at the end of the results.  This should be like programming 101 stuff (there shouldn't even be blank pages of results).

Please please please put some focus on something everyone uses all day.
#1
I fully agree, this would get an F in middleschool's computing 101!
#2
Just wait till we get all those people in here after the "Big Announcement".  It'll all be okay then, cuz we got new EM tools.

#3
I feel like it updates itself numerous times a day, each of which takes like 10 min or so.  During this, it says the search is too vague. 

If anything, it should say like “Database is updating”

It would just be incredible if the game itself was recorded entirely :/
#4
with all the returning player due to covid-19 why not hire a new member for the staff.... they made way more money they were suppose to make...
#5
Vendor search really needs work. Trying to search for say tailor bods is nothing but frustration. Searching for a specific SoT or SoA is a pain.
#6
I swear every time we get a patch or a update the search goes haywire. This time you can grow old waiting for it to tell you cant find what your looking for.... So fix it already
#7
It'd be really nice if there were:

  • Checkbox for exact phrase matching
  • Item ID Filter (be great for searching names but only deeds)
  • Hue Filter
  • Non-Gear checkbox
  • Wildcard phrasing allowed, such as - %Powerscroll%
#8
When searching for blues and pinks try:

For Blue - ala (skill)
For Pink - trans (skill)

This is what I do and have never had a problem finding the exact one.

(Don't hate me but I've never really had a problem with VS - even on Atl.)
#9
Marge said:
When searching for blues and pinks try:

For Blue - ala (skill)
For Pink - trans (skill)

This is what I do and have never had a problem finding the exact one.

(Don't hate me but I've never really had a problem with VS - even on Atl.)
What time are you searching on Atl?

It has been really slow or unusable during prime time for days.  It is working right now. Try it at 7pm Eastern and tell us how great it is. 

For power scroll:  scroll 120 (skill)  Nada.
#10
I search at all hours of the day - yes even prime time.
#11
Marge said:
I search at all hours of the day - yes even prime time.
There is an issue and it isn't the way we are searching, i search the exact same way that you do and sometimes it works, most times it doesn't.  
#12
I did a simple search for Gate Scroll...zero returns, changed it to Gate...every one was listed.
#13
I did a simple search for Gate Scroll...zero returns, changed it to Gate...every one was listed.
Garth, hate to point out the obvious, but a gate scroll does not have "scroll" in the name, it is simply called "Gate Travel" 

#14
One of the problems is that the search interface lacks a lot of categories. UO also has the problem of so many different stats, etc to search for that many mmo's don't have. The search results also cannot be sorted by price or name, etc. The entire thing is better than what we had, but really needs a lot of work. I would rather see an auction house interface like most modern mmo's.
#15
The search results also cannot be sorted by price or name
There are 2 ways of sorting by price, you can choose low to high/ high to low, or you can type in a specific range of prices you wish to search for. 

And how can they sort by name? it either has the words you searched for in the object or not.

i think the interface is pretty good. It’s really up to the players to think about how they’re searching and experiment. 

The vendor search absolutely does go down sometimes, it’s not always elven error.
#16
The equipment list should include weapon, shield, scroll, spell book.
#17
TimSt said:
The equipment list should include weapon, shield, scroll, spell book.
Yes, the other day I was thinking it would be nice to select one or two handed weapons, or based on weapon type like sword or mace or bow. 
#18
I like how you can be really specific but get the message the search was too vague. Then you search something really vague and get a lot of results. :/
#19
I use this daily with no problems , Once you get use to the flow and how it works errors are usually from the user. Like searching for a spellbook slayer while you still have "head" selected on the right side because last time you used it you were looking for a hat. 
#20
On Atlantic, I will do a Search for SOS
I go to the first few locations and buy what they have.
but then when i try to search again, I usually get the too vague message.
I will wait and then try again later, same message.
but on the next day, it will work the first time.
but second search will receive too vague.

now after i get the too vague mesage, I can find it on another account but they don't have the funds. So i give them some gold and then when they search, that char also gets the too vague.

#21
PLEASE, PLEASE, PLEASE, PLEASE , PLEASE, PLEASE
PLEASE, PLEASE, PLEASE, PLEASE , PLEASE, PLEASE
PLEASE, PLEASE, PLEASE, PLEASE , PLEASE, PLEASE
PLEASE, PLEASE, PLEASE, PLEASE , PLEASE, PLEASE
PLEASE, PLEASE, PLEASE, PLEASE , PLEASE, PLEASE

FIX THE THIS PROBLEM










#22
BUT MAYBE IF WE TRY AGAIN, MAYBE WILL WORK!
BUT WAIT FOR:

#23
Marge said:
When searching for blues and pinks try:

For Blue - ala (skill)
For Pink - trans (skill)

This is what I do and have never had a problem finding the exact one.

(Don't hate me but I've never really had a problem with VS - even on Atl.)
Try right now.  Nothing works.
#24
Than people complain about those that prefer to buy on alternative websites!!
because this is very very annoying , that We have to Beg them to fix VS.
Why release something public without properly testing????
Hire someone that can fix!!!

until them I will be posting my new slogan for the game!




Maybe if we all send an email to @Mesanna and use the same subject:


and she open the email and see  1000 emails with same subject, they may address the issue.

#25
Pawain said:
Marge said:
When searching for blues and pinks try:

For Blue - ala (skill)
For Pink - trans (skill)

This is what I do and have never had a problem finding the exact one.

(Don't hate me but I've never really had a problem with VS - even on Atl.)
Try right now.  Nothing works.
indeed, it is completely broken. 


#26
Just a random question, does Bleak still exist?  I've been told he doesn't come to the M&G's anymore...
#27
yep he is around

#28
Just a random question, does Bleak still exist?  I've been told he doesn't come to the M&G's anymore...
@Kyronix just asked me to @Bleak when we post bugs, as he is always fixing something under the hood of EC...


#29
In CC vendor search has been very slow or not working at all   no matter the way you request the item
#30


again and again and again

PLS
PLS
PLS
PLS
PLS
PLS
PLS
FIXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX THIS DAMN THING!!!!!


#31
Is it a difference between CC and EC? I use CC - maybe that's why I'm not having as many problems?
#32
I use CC. When the shard is busy VS is tough to get a result.  Right now is when it starts working.

Also when you just choose things from the clickys, it works better.  If you use a phrase it is horrible on weekends.
#33
I don’t know what the exact reason is for it behaving so inconsistently. I would be cool if the devs could give us some insight.  It almost seems like the search crashes and restarts / refreshes an index numerous times a day. The most aggravating thing about it is sitting there waiting for the search to complete only for it to tell you the search was too vague after a few minutes. You aren’t sure if that’s true or not so you search again and again... waiting... wasting time. The messages need to at least be more accurate. Even if it just said it timed out would be a start. 
#34
That's because Broadsword went the cheap route when accepting bids for developing Vendor Search. When it comes to coding, oftentimes you get what you pay for...
#35
it is really bad, past 3 days.
#36
It has been for sure very rough the last few days. 
#37
This needs to be the top post. It's getting worse and worse. 
#38
Agreed, and its not just Atlantic!
#39
Have to agree.  Very slow very often on GL the last couple of days.
#40
It's insanity this has been going on for over a year. I seriously don't understand how this can be a problem. We need SOMETHING on this topic instead of dead silence. If it's not fixable, at least tell us that, we'll chalk it up to It's Just a Feature and working as intended.
#41
I find myself just logging off when it doesn’t work sometimes :/
#42
Hit the Cancel button, it should then work okay on the next search.
#43
Mervyn said:
Hit the Cancel button, it should then work okay on the next search.
lol no. 
#44
they could at least say something...terrible game management and forum
#45
Communication is not this teams strongpoint...
#46
I've ripped out a large portion of my hair due to vendor search working.  I still have some left but not sure how long it will last.  
#47
Communication is Everything in business relations @Kyronix and @Bleak
Customer Service communication is also a Huge thing on any company.
Its been 30+ days since this topic were created, We Know that you saw, We know that you may been aware of this huge mess and yet no communication with us at all?
I was trying to look on all other topics for your answer, I looked into bug reports and all other places for the answer, but the only thing that I get, every time I look is:
 
#48
#49
Few comments

Seems like all vendor items should be put in a RDBMS when put up for sale then there is no 'updating' its the only place this data lives real time. 

For searches - they have categories to select rings, braces, helmets etc - why not a search for PowerScrolls, Alacrity, Transcendance?  Thats 80% of the vendor searches.   I  mean seriously - if its a database you can look at the peoples queries and tune for performance.  That is what any decent DBA would do.    

Last - I don't know why you can't just allow people to buy things off vendor search instead of this nonsense of paying 1k for a scroll to the location and have to teleport back etc.  Its a bit silly.  Just charge a 1k fee on all purchases from VS if you like.  

#50
Theo said:

For searches - they have categories to select rings, braces, helmets etc - why not a search for PowerScrolls, Alacrity, Transcendance?      

I like this idea.
they also need one for Clothing Bless Deed & Bless Deed.
and Treasure Maps with sub category of Stash, supply, Cache, Hoard, Trove

#51
category for recipes would be nice too
#52
It seem it's the item name search box that is causing all the problems , exemple : 

if you put '120 bushido' in the search box, the ''120'' is probably way too vague and causing the max delay duration on that search, and it ends failing with the too vague message that we all know

or if you put 'trans bushido' to search for pinks exemple, the word ''trans'' might be too vague and will fail with same result

try instead just : bushido
and in categories you check : non-brittle, non-antique ,non elves only, non gargoyles only and non cannot be repaired, then you have a much more specific request , and the search will pull out all the scrolls for bushido both powerscroll and trans scroll.

I'm not saying that it will work all the time and ideal scenario , it depends on other factors like the traffic at that time etc, but its a good way all around that will sometimes work , sometimes changing facet help, sometimes changing character , we are not too sure , the devs still have some work and need to fix the item name search box.

on a last note I'm also almost certain that if the search reach max duration in the code, it ends up failing with the vague message( I haven't timed up my searchs yet , but if someone could chrono it up and see if they are the same duration could be helpful) , could it be possible to increase that delay maybe ? for Atlantic mostly...
#53
It is not an intelligent search.  It just searches for letters.  Scroll bush leg should get the job done.  But scroll Bushino would fail because I placed an n were the d would be.
#54
The easiest fix I can think of would be to allow quotes for exact searches like "legendary scroll of bushido" similar to a google search. 
#55
For Power Scrolls I've been using the "Cursed" criteria under Miscellaneous, along with the Skills option for whatever skill I'm looking for, with 0 selected for the skill value.

It is far from ideal, but still allows me to search. At least for power scroll skills that appear on gear.

As long as you don't fill in any input fields of any kind, the results are mostly quick. The moment you fill in a field, the search slows way down, or mostly just times out on Atlantic. 
#56
@quickblade - I've gotten the "too vague" error when not using name search.  For example: Spell Damage Increase = 29 and Slayers = Orc Slayer.  Maybe if they had a "Spell Book" option in the equipment list I could make my search criteria less vague.
#57
TimSt said:
@ quickblade - I've gotten the "too vague" error when not using name search.  For example: Spell Damage Increase = 29 and Slayers = Orc Slayer.  Maybe if they had a "Spell Book" option in the equipment list I could make my search criteria less vague.

Using the properties without filling in any of the input fields can be useful for generating at least some results (most of the time). Some being better than none I guess. Even with these empty-input-field workarounds though, the searches frequently fail during a shards busy times. 

For example: searching for Slayer Spellbooks, I would try Orc Slayer (or whatever) and SDI, but not filling in the field for SDI, just adding SDI to the Criteria. The search will default to SDI 0, Orc Slayer. 

Not much of a solution, but a least a workaround for Slayer Spellbooks.
#58
And another day goes by with no communication from the "team".  SMH
#59
I search for slayer spellbooks all the time.  “Spellbook orc” is all you need.  Should not be that many for sale that you need to limit the search.  For filled spellbooks I use “spellbook 64”.  Only problem I have is with elemental super slayers.  “Spellbook elemental” brings up all of elemental spellbooks including the game regular ones for different kinds of elementals.  Don’t know how to limit that search.  But for the rest Spellbook followed by the name works great.  VS is not intelligent.  It only looks for the string you have entered.

#60
Begins to wonder if the "team" quit. Might be the big announcement? One would think somebody would acknowledge the subject. Cant fix it, have the balls to say so. Working on it, tell us! Silence shows poor leadership and ability to do your job.
#61
@jelinidas

are you still having issues?

please can you provide the following info:
what shard you’re on
what client you’re on
what search terms you’re using
what filters you have selected
the time (and timezone) of your search

and what item/s you’re expecting to find

As I have managed to find all items I was looking for on ATL the last few days, (granted I too had issues and had to try a few variations in key words)

#62
Start tomororrow night:
Try between 6pm central and 10 pm central on Atlantic.  Search for power scrolls for pets 110s thru 120. Search rubble.  See how long it takes you to make a complete search of all the rubble for sale on Atl.
#63
@Mervyn


ATL
CC
120 Scroll xxx, scroll xxx, tran xxx, tran xxx scroll. etc. why does it matter, its broke!
see above. its broke!
est. see above, its broke!
really???, I'm expecting what I'm looking for? Wtf do you think I am looking for?


#64
I've noticed on Atlantic if I wait a little bit after that vague error comes the second screen with what I searched for pops up anyway. 

#65
I've noticed on Atlantic if I wait a little bit after that vague error comes the second screen with what I searched for pops up anyway. 

That has been happening on Lake Superior.  Ours has been slow and it may pop up after you give up and recall away.
#66
jelinidas said:
@ Mervyn


ATL
CC
120 Scroll xxx, scroll xxx, tran xxx, tran xxx scroll. etc. why does it matter, its broke!
see above. its broke!
est. see above, its broke!
really???, I'm expecting what I'm looking for? Wtf do you think I am looking for?


Humble pie?


But hey, those 23rd anniversary chrome plated books are just beautiful, I personally love them.
#67
@Mervyn

Vendor search is broke. BAD. Now affecting more then Atlantic. Known bug and no communication from the Devs. This should be fixed ASAP unlike the multitude of non game changing bugs you seem to search out. 

New game content has been at a stand still for what, like 9 months? Maybe 1/3 of our team is trying to reproduce some of the nonsense you report?

Want a slice? On me!

Glad you like the new gifts, I do too!
#68
The best time I have noticed to do a vendor search on Atlantic is right before server down (5 am) and right after server up (5:30 am). Got my self some 120 scrolls this morning at 5:45 am. Well 2:45 am for me.
#69
i try not to report anything until i know the steps to reproduce, in fact, i do a lot of work on other people's reports to try and find the steps to reproduce to save the devs time. 

The particular bug thread you commented on, were just incorrect/outdated spell descriptions which would take 5 mins to correct. I even wrote out what the sentences should read, so they could copy paste...

I even hold back on bugs, i have a couple of exploits for roof and underwater that i haven't bothered to report as i don't want to overwhelm them. As i think it's more important for them to do a quick 5 min job correcting a spell description, than worry about people pulling the dragon off the roof on belfry or gating into underwater with pets sans quest completed. Or getting double/triple chance of roof drop.
#70
so update pls @Mesanna
#71
It is currently working without fault
#72
Mervyn said:
It is currently working without fault
Really?  This is without fault?  I think you meant to say It is currently working as normal on weekends.
This is Atlantic:



Been using that method to find power scrolls for years.  I can change the type easily.
#73
Same search works on LS.  


Looks like I need to restock my vendor.
#74

You can find scrolls on atlantic now if you dont search by item name.
#75
So I have to look at all the scrolls if I want 110s?  Ya lets accept mediocrity.

What about Spellweaving and the other scrolls not in the groups? There are 23 skills not in the groups.

How do I find rubble with this method? Granite? Rocks? Scores of other items.
#76
if you use the EC you can use that and throw in "LEG"  and only get legendary scrolls.  not saying it doesn't have issues, but there are ways to get around it.  it will lock up every time you try to use more than one word in the search term. been having a lot of success with the menus and one word.  but there definitely is an issue with VS because sometime nothing works.


#77
The search on ATL allows for 1 space in the item name, (not sure why it differs for other shards)

okay maybe it’s not without fault, but you can find what you’re looking for 
#79
my god still broken even after one day down
#80
yup, I see little difference.
#81
I need a recipe. Can not use the clicky choices for those.  Too Vague after a long wait.
#82
Pawain said:
I need a recipe. Can not use the clicky choices for those.  Too Vague after a long wait.
What recipe? I just typed in "bladed" and got recipes, same for "barbed", and "spiked". Also, "Darden" returned all the Darden's armor pieces. This was all on Atlantic just now.

If I typed "bladed recipe", or any two-word combo...your search is too vague. If I typed "bladedrecipe"...no items matched your search.

You might want to try your recipe search with a single word identifier. I'd do it fast though, pretty sure whatever is happening, even one word searches will be unusable in short order. That's the way it was before.

Emergent gameplay within Vendor Search. Probably not the intended design.
#83
The vendor search database maintenance the other day was probably to get rid of the account bound items that were already on vendors.
#84
it worked well yesterday, for the first time in months. 

but today its broken again.
#85
it worked well because 95% of the items database wasnt on vendorsearch.
as soon as all items refreshed it started not working again, there is just too many items on atlantic lets be honest, all the bods books not for sale also im sure that doesnt help with the searchs
#86
still down all evening so sad
#87
TimSt said:
The vendor search database maintenance the other day was probably to get rid of the account bound items that were already on vendors.


Probably!!
Because is back again to the old Too Vague... @Kyronix ; @Bleak

Maybe the Big Announcement will be that they will finally Fix VS.
#88
it worked well because 95% of the items database wasnt on vendorsearch.
as soon as all items refreshed it started not working again, there is just too many items on atlantic lets be honest, all the bods books not for sale also im sure that doesnt help with the searchs

Bod books not for sale appear on search? surely those vendors are all opted out?
#89
@Mariah I  have never searched bods through vendor search, but I can imagine the struggle to find a bod.... I just hope the bods do not slow down the searchs tho in any way , even tho most of them are set not for sale as players use vendors to store the bods without taking storage in your house , that was with the old fee vendor , not new ones, those take storage I beleive.
#90
Ahhhhh they did.    We had a hard restart. 
The VS was reloading items back in the system.
If you read the message on load up to the game it told you what was going on.   
Yes its taking its sweet time to load, and yes you get the above message if the system is bogged down. 
The old code plays hell with new code and you as a UO player should know this,  Every time the next patch loads up it shoves the old code and a fight ensues which is the root of this trouble.  This goes beyond EC or CC code mind you.  Give the dev time.. I know we are so use to using the VS that many have forgot how to go shopping the old way.    Slow down think of a word or partial of the title of what your looking for and give it a try.   You just might be surprised it pops up.  Oh and give it time... Speed is not a strong point these days with it.
#91
Mariah said:
it worked well because 95% of the items database wasnt on vendorsearch.
as soon as all items refreshed it started not working again, there is just too many items on atlantic lets be honest, all the bods books not for sale also im sure that doesnt help with the searchs

Bod books not for sale appear on search? surely those vendors are all opted out?
The books appear on search but not their contents. Yesterday I put a bod book with one bod inside on my commissioned vendor that is opted in and the bod still does not show up in vendor search.  The bod is priced at 100,000 inside the book so that should let vendor search know that it is for sell.
← Browse more General Discussions discussions