the sound worked at first but the 2nd or 3rd day it vanished. Music and sound effects on, full volume in the options but no sound/music even on the opening where the chest appears and you type in your password. Music and sound work in the legacy client. I'd like to fix this as I need full screen on this 55 inch tv due to vision problems.
Never mind. I finally saw the reset button and the sound started working. Something in my choices to do with legacy things in the enhanced client conflicted somehow and muted the sound I guess.
Sadly, the saga continues. I continually have to reset the UI, close the window. Reload to get sound back. It's pretty annoying. All I do now is reset, select full screen, switch to 1368x760 to play now. I've done that 3 times today already. No reply from help requests.
There is a long standing sound bug. If I let my computer go to sleep with out closing EC when I wake it later I some times get screwed up sound. Sound a lot like a bad AM radio signal. Some time it goes away on it own other times after switching characters or restarting the client. I've noticed this over couple of different computers over a number of years (yes I always do a full clean instal).
I find it mildly annoying but not enough to make a bug. I actually suspect its an issue with Microsofts divers. (Active X?)