I play primarily on Siege, don't play on production shards, or at least I rarely do. My other account that is a paid account, 158 months old, used to own a house on Great Lakes. I log in this morning to claim gifts, house is gone, replaced by someone else. Account never went inactive, I have no explanation for this at all. Just an fyi. I'm not even going to bother with any type of investigation because, well, what's the point ? Just be aware, housing clearly is no guarantee, even on paid accounts.
Garth...
Do all of us a favor and send to Mesanna a request to look into that account. If no other has access to it and your sure the account has never gone inactive over 90 days... this is a big issue then with housing we need looked into. While it might not help your situation (it might) we need this looked at.
Wasn't there a problem with housing when the 2 house rule first came out with condemning your prodo house when placing a house on SP and the housing server was taken to fix this problem.
The account in question doesn't own a Siege house, only the Great Lakes, or used to own it.
Garth with what you have told us and I have zero reason to doubt your statement then I agree with Lady Storm that you should let the Devs know about this.