What shard / toon are you playing / time / dungeon / multiple toons played / etc? I'm sure some people that are not AFK are hit with the penalty mistakenly, but in the entire time it's been active (years now) I've only ever been hit maybe once in the very early stages.
Again, not saying that you were mistakenly hit with it but giving more info might help them resolve the mistakes or at the very least help others be aware of those things. In past events, I try to play in the areas that the BOTs aren't really working (like the invasion event I was in the solen hives) because I feel like my toon might get lumped in with them.
hmm didnt know they were still doin that, normally i always get hit with that every event, ill stand still long enough to type something in gen chat and wham get hit with a afk ban, but that hasnt happen at all this time, so either they greatly improved their system or they are only doin it on Atlantic.
I mean, while some are stationary or whatever, many bots do move nonstop and spam skills. The solen hives on ATL were full of them. They followed the same path, rezzed at the healer in the same way, etc. Regardless the system of flagging users is pretty dumb, and I thought they had abandoned it.
I didn't encounter this last night.
Using EC, no 3rd party, solo character, no auto follow, squeaky clean setup using original components only.
Some pity being paid to the EC users? :P
Have you try to keep your journal open?
This is what I used to do ~2decade ago to not get timed out.
Pretty sure it still does the trick.
EX: you wanna burn time for a murder count.. go in your house and open the journal, u can AFK with no problem.
Edit: I'm talking about CC no idea about EC.