Currently, in the New Legacy shard (NL+JNL), even paying accounts are required to complete 15 town quests each month in order to maintain their houses.
While we understand the intention behind this policy—to address the "storage account issue" seen in production shards, where players maintain houses without an active subscription—we would like to point out an important difference:
In NL, unpaid (Endless Journey) accounts cannot own houses, nor are they required to complete any related quests.
As such, the burden of completing maintenance quests falls exclusively on paying subscribers.
This system presents the following issues:
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It forces a monthly labor obligation even on players who are actively subscribing.
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It undermines the convenience and time-saving benefits that typically come with paid services in online games.
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It risks discouraging continuous subscription over time.
[Proposal]
We respectfully request that the number of quests required for house maintenance be either significantly reduced or eliminated altogether.
We firmly believe that making this change will maintain the intended subscription incentives specific to NL,
while also improving the convenience and satisfaction of paying players.
Thank you very much for your consideration.
