Hello Everyone!

Hello everyone!

I would like to introduce myself, I'm Fenneko and I am your new Community Manager! I am super happy to be here and excited to work with you!
I hope that you will follow me on this journey through various social media outlets to create a fun and informative environment for you as the players.
I have been a part of Ultima Online since 1999, so I know how near and dear to some people’s hearts this game world can be.
I will be here to speak with you on various issues, follow up on bug reports that have been posted to the forum and post information to social media!
If you would like to contact me, you can find me on; Facebook, Twitter, Instagram, the forums or walking about recording a clip with all the new and exciting things we are doing in UO!

I would like to thank every one of you for your continued support of Ultima Online! Let's raise a glass to 26 years and to many more to come!

CM Fenneko

FB: https://www.facebook.com/UltimaOnline/
Twitter: https://twitter.com/UOTownCryer
Instagram: https://www.instagram.com/uotowncryer/

Welcome  Those other platforms are fine but this should always be your first place to post and please make sure that any discussions on other platforms are linked here.  Will you be allowed to post to UO Stratics?

Welcome !!

As a Community Manager, will you also Moderate these Forums along with Mariah and Rorschach if I may ask ?

popps said:

Welcome !!

As a Community Manager, will you also Moderate these Forums along with Mariah and Rorschach if I may ask ?

I apologize, but I am not going to be moderating the forums. Please continue to report to your friendly neighborhood Moderators.

Lord_Frodo said:

Welcome  Those other platforms are fine but this should always be your first place to post and please make sure that any discussions on other platforms are linked here.  Will you be allowed to post to UO Stratics?

Thank you. I will not be on Stratics.

  

Welcome!!

  

Pawain said:

Welcome!!

  

Thank you!

Larisa said:

YAY Thank you for posting here!

Welcome welcome! Very excited to have you here! 🙂

Thank you!

Welcome! I would love to hear about your community building experience prior to this position and how that experience will translate into what you have planned for us.

Welcome!

How are we going to cope with communication, this is so surreal....


The big big question, everyone is asking, everywhere, all around the world, every single time-zone, every language - when is the October event coming out, and what are the rewards ? 🙂

Cookie said:

Welcome!

How are we going to cope with communication, this is so surreal....


The big big question, everyone is asking, everywhere, all around the world, every single time-zone, every language - when is the October event coming out, and what are the rewards ? 🙂

Yes this exactly the communication we've longed for

Kyronix said Mid October through November.

Cookie said:

Welcome!

How are we going to cope with communication, this is so surreal....


The big big question, everyone is asking, everywhere, all around the world, every single time-zone, every language - when is the October event coming out, and what are the rewards ? 🙂

Kyronix has stated that the target date was Mid October and lasting through November.

Community Manager said:

Cookie said:

Welcome!

How are we going to cope with communication, this is so surreal....


The big big question, everyone is asking, everywhere, all around the world, every single time-zone, every language - when is the October event coming out, and what are the rewards ? 🙂

Kyronix has stated that the target date was Mid October and lasting through November.

Details details! where?? Rewards??

Details:

In Tokuno.  Rewards will be on an NPC.

Will be a sneak peak on TC, Origin if not.

Pawain said:

Details:

In Tokuno.  Rewards will be on an NPC.

Will be a sneak peak on TC, Origin if not.

If that's enough for you don't read any further replies but others would like more details 

Good luck. Let me know if I am wrong.  

@Community Manager @CM_Fenneko

1. Will there be a monthly newsletter again.

2. Did any employees move to UO from the Star wars game that Broadsword acquired?

3. What type things will you be doing at UO?

4. What is your favorite color?

5. What is your favorite Board Game?

Pawain said:

@ "Community Manager" @ CM_Fenneko

1. Will there be a monthly newsletter again.

2. Did any employees move to UO from the Star wars game that Broadsword acquired?

3. What type things will you be doing at UO?

4. What is your favorite color?

5. What is your favorite Board Game?

Those are some hard hitting questions!
Favorite Color? I love the blue and pink hue in game.
Favorite board game? Dungeons and Dragons. But if that doesn't count, put me down for Monopoly.

Answered like a long time UO employee!  My kinda guy.

Cant go wrong with blues and pinks in UO.

I encourage all users to have respect towards you.

We are very happy to have you join the UO team!

 ❤️ 

Pawain said:

Answered like a long time UO employee!  My kinda guy.

Cant go wrong with blues and pinks in UO.

I encourage all users to have respect towards you.

We are very happy to have you join the UO team!

 ❤️ 

Thank you very much! I sincerely appreciate it!

Forgot the most important question!

Are you @kyronics Minion?    He deserves to have one.

 😂 

Community Manager said:

Hello everyone!

I would like to introduce myself, I'm Fenneko and I am your new Community Manager! I am super happy to be here and excited to work with you!
I hope that you will follow me on this journey through various social media outlets to create a fun and informative environment for you as the players.
I have been a part of Ultima Online since 1999, so I know how near and dear to some people’s hearts this game world can be.
I will be here to speak with you on various issues, follow up on bug reports that have been posted to the forum and post information to social media!
If you would like to contact me, you can find me on; Facebook, Twitter, Instagram, the forums or walking about recording a clip with all the new and exciting things we are doing in UO!

I would like to thank every one of you for your continued support of Ultima Online! Let's raise a glass to 26 years and to many more to come!

CM Fenneko

FB: https://www.facebook.com/UltimaOnline/
Twitter: https://twitter.com/UOTownCryer
Instagram: https://www.instagram.com/uotowncryer/

This is great! Glad to have you here, this could be great for the UO Devs and for the fans.

I'm one of the moderators on the Ultima Online subreddit and would love to work with you to better communicate to all of the UO fans at r/UltimaOnline. We have 11,000 people there; some of them are official UO fans, the rest are free-shard fans, but we're all UO'er at heart. I'm saying this because there has to be a lot of potential to getting people back into the official game and reddit is the largest community of UO fans I can think of.

I'm working on several instances to keep people engaged with the game and I think having official developers/team members a part of that community will go a long way. Sometimes Raph Koster may jump on there to answer questions or going on nostalgic trips with the fans and it's super engaging.

https://www.reddit.com/r/ultimaonline/

Please reach out.

Welcome, CM Fenneko. Good to see you here. :-)

LilyGrace said:

Welcome, CM Fenneko. Good to see you here. :-)

Thank you!

AmberWitch said:

Welcome! Congratulations! And sympathies on your new position.

I think most of us are thrilled that the team has added such an important (to us the players) position. Could you possible give us a description of what we can bug you about? I think it would be helpful if you could educate us on what you can and cannot do.

Thank you for your bravery!

Thank you very much! 🙂
At the moment, I can speak with you on various issues. I am unable to speak on the status of bug reports, and I would kindly ask that people refrain asking me on a status of a bug report. I will be posting on social media various relevant announcements, but I will not leak any information before it is readily available.

Queen_Mum said:

ALOHA & WELCOME FENNEKO!

*cookie hugs*

Aloha and thank you!
That bunny is adorable!

Skett said:

Hail CM any update on the chicken lizard eggs not advancing/ maturing

GL here !  🙂

Hail and well met!

i can’t comment on that at this time I’m afraid. 

Community Manager said:

AmberWitch said:

Welcome! Congratulations! And sympathies on your new position.

I think most of us are thrilled that the team has added such an important (to us the players) position. Could you possible give us a description of what we can bug you about? I think it would be helpful if you could educate us on what you can and cannot do.

Thank you for your bravery!

Thank you very much! 🙂
At the moment, I can speak with you on various issues. I am unable to speak on the status of bug reports, and I would kindly ask that people refrain asking me on a status of a bug report. I will be posting on social media various relevant announcements, but I will not leak any information before it is readily available.

Please make sure that UOForums is the first place that you post all relevant information about UO we are tired of being the last to know..

Lord_Frodo said:

Community Manager said:

AmberWitch said:

Welcome! Congratulations! And sympathies on your new position.

I think most of us are thrilled that the team has added such an important (to us the players) position. Could you possible give us a description of what we can bug you about? I think it would be helpful if you could educate us on what you can and cannot do.

Thank you for your bravery!

Thank you very much! 🙂
At the moment, I can speak with you on various issues. I am unable to speak on the status of bug reports, and I would kindly ask that people refrain asking me on a status of a bug report. I will be posting on social media various relevant announcements, but I will not leak any information before it is readily available.

Please make sure that UOForums is the first place that you post all relevant information about UO we are tired of being the last to know..

Embrace the future 

Grimbeard said:

Lord_Frodo said:

Community Manager said:

AmberWitch said:

Welcome! Congratulations! And sympathies on your new position.

I think most of us are thrilled that the team has added such an important (to us the players) position. Could you possible give us a description of what we can bug you about? I think it would be helpful if you could educate us on what you can and cannot do.

Thank you for your bravery!

Thank you very much! 🙂
At the moment, I can speak with you on various issues. I am unable to speak on the status of bug reports, and I would kindly ask that people refrain asking me on a status of a bug report. I will be posting on social media various relevant announcements, but I will not leak any information before it is readily available.

Please make sure that UOForums is the first place that you post all relevant information about UO we are tired of being the last to know..

Embrace the future 

Grimbeard said:

Lord_Frodo said:

Community Manager said:

AmberWitch said:

Welcome! Congratulations! And sympathies on your new position.

I think most of us are thrilled that the team has added such an important (to us the players) position. Could you possible give us a description of what we can bug you about? I think it would be helpful if you could educate us on what you can and cannot do.

Thank you for your bravery!

Thank you very much! 🙂
At the moment, I can speak with you on various issues. I am unable to speak on the status of bug reports, and I would kindly ask that people refrain asking me on a status of a bug report. I will be posting on social media various relevant announcements, but I will not leak any information before it is readily available.

Please make sure that UOForums is the first place that you post all relevant information about UO we are tired of being the last to know..

Embrace the future 

This is the OFFICAL FORUM of UO and is owned by UO so it should be the first place to post and the first place people come to read about UO along with UO.COM.

^^^

Lord_Frodo said:

This is the OFFICAL FORUM of UO and is owned by UO so it should be the first place to post and the first place people come to read about UO along with UO.COM.

Dude, calm down and relax. No reason to act up like a prima donna, just because your favored channel of communications was put second. Both posts (here and on facebook) were made on the same day. What big difference does it make, if one was made a little bit earlier than the other?

Community Manager said:

Lord_Frodo said:

Welcome  Those other platforms are fine but this should always be your first place to post and please make sure that any discussions on other platforms are linked here.  Will you be allowed to post to UO Stratics?

Thank you. I will not be on Stratics.

Am I reading this right? The community manager will NOT be on Stratics? 

That would be pretty ironic if the UO Community Manager is NOT going to be on the "official" UO community platform. 

Community Manager said:

Lord_Frodo said:

Will you be allowed to post to UO Stratics?

Thank you. I will not be on Stratics.

Welcome aboard! This statement is a huge miss in my opinion. A community Manager is an outreach position that communicates with the community where they are and in their spaces.

The key word being outreach. It would be nice to see the professional team bury the hatchet and focus on building the overall community engagement. 

*Tips his hat and continues down the road to Vesper, spots a clove of garlic alongside the road and tucks the reagent into his pocket for a future recepie* 

Community Manager said:

I will be here to speak with you on various issues, follow up on bug reports that have been posted to the forum

Community Manager said:

I will be here to speak with you on various issues, follow up on bug reports that have been posted to the forum

Community Manager said:

 I can speak with you on various issues. I am unable to speak on the status of bug reports

...

Initial excitement quickly smashed a puppet figurehead that will simply mimic everything posted elsewhere with no real ability to effectively communicate due to a short leash 

Stratics and Reddit have a lot of engagement from players. Let's hope this is realized at some point because it's important to engage with all of UO. FB and X are small for UO's engagements compared to both of these other platforms.

On weekly basis, r/UltimaOnline has a post about a returning player to the game asking how to get started or where to go. It would be awesome if we could see more official developers/CM's helping players get started again in UO.

Grimbeard said:

Initial excitement quickly smashed a puppet figurehead that will simply mimic everything posted elsewhere with no real ability to effectively communicate due to a short leash 

Ya. I told you that before he answered questions.  UO has been secretive for 26 years. Not going to change any more than Frodo will.

keven2002 said:

Community Manager said:

Lord_Frodo said:

Welcome  Those other platforms are fine but this should always be your first place to post and please make sure that any discussions on other platforms are linked here.  Will you be allowed to post to UO Stratics?

Thank you. I will not be on Stratics.

Am I reading this right? The community manager will NOT be on Stratics? 

That would be pretty ironic if the UO Community Manager is NOT going to be on the "official" UO community platform. 

Stratics lost that status when these forums opened. 

Been years now.

This is the official forum. 

Stratics hosts both methods and resources for stealing Electronic Arts intellectual property.

It would be kind of odd for an official EA rep to be interacting with the very site that promotes theft from EA.

Stratics ownership made their decisions when they brought back that section of the website. Those decisions have consequences.


--
Hail and well met Fenneko.


--
What's this with bug reports?

You're here to follow up on bug reports posted to the forum, but you can't speak on the status of bug reports?

What the hell does that even mean? My CorpSpeak Etiquette skill is low.

Thrakkar said:

Lord_Frodo said:

This is the OFFICAL FORUM of UO and is owned by UO so it should be the first place to post and the first place people come to read about UO along with UO.COM.

Dude, calm down and relax. No reason to act up like a prima donna, just because your favored channel of communications was put second. Both posts (here and on facebook) were made on the same day. What big difference does it make, if one was made a little bit earlier than the other?

They were NOT made on the same day and how many times does stuff get posted to other places long before it get posted here and sometimes it never does.  We are tired of being the bastard step child.

Lord_Nabin said:

Community Manager said:

Lord_Frodo said:

Will you be allowed to post to UO Stratics?

Thank you. I will not be on Stratics.

Welcome aboard! This statement is a huge miss in my opinion. A community Manager is an outreach position that communicates with the community where they are and in their spaces.

The key word being outreach. It would be nice to see the professional team bury the hatchet and focus on building the overall community engagement. 

*Tips his hat and continues down the road to Vesper, spots a clove of garlic alongside the road and tucks the reagent into his pocket for a future recepie* 

DAoC DEVs/Employees are only allowed to post on their official forum so I would think that would also apply to UOs employees 

I hope you will give strong consideration to also setting up a Mastodon account on the mstdn.games server, as EM Lyraa did. Join the fediverse! It’s a pretty cool place with a lot of interesting people. The vast majority of people are much more mellow and pleasant in their posting than you find on places like X and Meta.  It would also help UO get more exposure outside the U.S.

Lord_Frodo said:

DAoC DEVs/Employees are only allowed to post on their official forum so I would think that would also apply to UOs employees 

DAOC has an official Facebook page: https://www.facebook.com/DarkAgeofCamelot?mibextid=LQQJ4d

Lord_Frodo said:

Lord_Nabin said:

Community Manager said:

Lord_Frodo said:

Will you be allowed to post to UO Stratics?

Thank you. I will not be on Stratics.

Welcome aboard! This statement is a huge miss in my opinion. A community Manager is an outreach position that communicates with the community where they are and in their spaces.

The key word being outreach. It would be nice to see the professional team bury the hatchet and focus on building the overall community engagement. 

*Tips his hat and continues down the road to Vesper, spots a clove of garlic alongside the road and tucks the reagent into his pocket for a future recepie* 

DAoC DEVs/Employees are only allowed to post on their official forum so I would think that would also apply to UOs employees 

Right becuase doing what we have always done works great! 

Look in this day and age its not the "Communities" job to come to you. You will be waiting for a long time. A successful company engages their community where they are at and spend their time. Wherever that might be and without judgement. 

We all loved and grew into UO because of the cutting edge nature of the evolution in the engagement from year to year. Let's open the doors on engagement in a cutting edge way. A community manager is a great step. Encouraging them to engage with the UO community where ever they might exist, now that is getting into cutting the edge. Done properly it could also drive more engagement on whatever main site the UO team would like to focus on. Win-Win. 

It's just not that hard or time consuming. It does take some initiative and strategic steps. 

*Waves to his old friend Bailey as he enters The Twisted Oven for lunch and a Good Old Glass of Moonglow Red* 

Margrette said:

Lord_Frodo said:

DAoC DEVs/Employees are only allowed to post on their official forum so I would think that would also apply to UOs employees 

DAOC has an official Facebook page: https://www.facebook.com/DarkAgeofCamelot?mibextid=LQQJ4d

And so does UO https://www.facebook.com/UltimaOnline/  Is Facebook a forum

Lord_Nabin said:

Lord_Frodo said:

Lord_Nabin said:

Community Manager said:

Lord_Frodo said:

Will you be allowed to post to UO Stratics?

Thank you. I will not be on Stratics.

Welcome aboard! This statement is a huge miss in my opinion. A community Manager is an outreach position that communicates with the community where they are and in their spaces.

The key word being outreach. It would be nice to see the professional team bury the hatchet and focus on building the overall community engagement. 

*Tips his hat and continues down the road to Vesper, spots a clove of garlic alongside the road and tucks the reagent into his pocket for a future recepie* 

DAoC DEVs/Employees are only allowed to post on their official forum so I would think that would also apply to UOs employees 

Right becuase doing what we have always done works great! 

Look in this day and age its not the "Communities" job to come to you. You will be waiting for a long time. A successful company engages their community where they are at and spend their time. Wherever that might be and without judgement. 

We all loved and grew into UO because of the cutting edge nature of the evolution in the engagement from year to year. Let's open the doors on engagement in a cutting edge way. A community manager is a great step. Encouraging them to engage with the UO community where ever they might exist, now that is getting into cutting the edge. Done properly it could also drive more engagement on whatever main site the UO team would like to focus on. Win-Win. 

It's just not that hard or time consuming. It does take some initiative and strategic steps. 

*Waves to his old friend Bailey as he enters The Twisted Oven for lunch and a Good Old Glass of Moonglow Red* 

I never said I agree with it I just stated BS/DAoC policy and as UO is part of BS I would assume that they have the same rules.

Facebook in 2023? This forum in 2023? Get an ‘official’ discord please new community guy and join voice so I can give you the benefit of my accent and feedback on this ancient institution 

Lord_Frodo said:

Margrette said:

Lord_Frodo said:

DAoC DEVs/Employees are only allowed to post on their official forum so I would think that would also apply to UOs employees 

DAOC has an official Facebook page: https://www.facebook.com/DarkAgeofCamelot?mibextid=LQQJ4d

And so does UO https://www.facebook.com/UltimaOnline/  Is Facebook a forum

Eh, maybe not so much when you look at this forum and Stratics or reddit. There are also Facebook groups that require you to request to join, have rules about what you can post, and are policed to varying degrees by moderators. But I get your point that the UO and DAOC official Facebook pages aren’t quite like the forums we might think of. But EA/BS have maintained those pages for quite a few years now and the various people who have done that work do once in a blue moon actually reply to comments that people make. 

Please join Discord like others have asked 

DAOC has their own official discord listed on the homepage:

  

Jepeth said:

DAOC has their own official discord listed on the homepage:

Heck, they even have an official Twitch presence!

Could you create larger screenshots ? We can't quite see those clearly....

Garth_Grey said:

Jepeth said:

DAOC has their own official discord listed on the homepage:

Heck, they even have an official Twitch presence!

Could you create larger screenshots ? We can't quite see those clearly....

I'm trying to help our player base out with their bad eye sight.

(No, but seriously, I did those on my phone and was surprised how large they looked on the browser version when I got home.)