2023-06-05 12:52
#0
EA Store Down and Idocs - Please pause the Housing Server
Started by Alex
· 2023-06-05
· 46 posts
· General Discussions
2023-06-05 13:07
#1
Because if houses are in decay status now, it means they haven't paid for 90 days. Has nothing to do with the current page downtime.
2023-06-05 13:20
#2
Even EA must be able to sort this out in 90 days? hmmm
I am just thinking of the delay in revenue, 1 of my accts timed out last week, my second next few days so that £80 from just me alone they are not getting.......... Glad the game is so rich that this isn't a priority to them
I am just thinking of the delay in revenue, 1 of my accts timed out last week, my second next few days so that £80 from just me alone they are not getting.......... Glad the game is so rich that this isn't a priority to them
2023-06-05 13:21
#3
It is fairly pointless tagging me in this I'm afraid. I'm only the forum mod, there's nothing I can do that hasn't already been done, as evidenced by @JackFlashUk 's post https://forum.uo.com/discussion/comment/93402/#Comment_93402
2023-06-05 13:26
#4
well, @Mariah but you have a better/faster way to send the message to Mesanna than us.
How many people dont have access to forum and have no idea what is happening.
I know 2 guys that lost their houses last week, because they couldn't pay, cant add credit card and cant buy Game Time Codes, so this is a serious situation.
How many people dont have access to forum and have no idea what is happening.
I know 2 guys that lost their houses last week, because they couldn't pay, cant add credit card and cant buy Game Time Codes, so this is a serious situation.
2023-06-05 13:32
#5
"if this goes on for a few months longer, i hope nobody resorts to buying GTC from third party sellers.
That would be the ultimate hypocricy from all the people who said you don't have to use 3rd party client"
2023-06-05 13:33
#6
Mesanna is aware, its an EA issue not Broadsword
2023-06-05 13:35
#7
AS Garth has clearly said, that problem is nothing to do with the current 500 error code issue on the EA site now. Whatever happened to the "guys" is over 90 days old or they messed up house ownership. The codes ran out just last week and EA need to produce moreAlex said:well, @ Mariah but you have a better/faster way to send the message to Mesanna than us.
How many people dont have access to forum and have no idea what is happening.
I know 2 guys that lost their houses last week, because they couldn't pay, cant add credit card and cant buy Game Time Codes, so this is a serious situation.
2023-06-05 13:36
#8
you telling me that EA ran out of ALL products UO related? at the same time?
2023-06-05 13:41
#9
no, it happened after a period of 2 weeks, that lead to panic buying. typical human behaviour, EA will generate more codes and fix whatever server issues they haveAlex said:you telling me that EA ran out of ALL products UO related? at the same time?
2023-06-05 13:42
#10
A 500 internal server error is, as the name implies, a general problem with the website's server. More than likely, this means there's an issue or temporary glitch with the website's programming
also, you cant add a credit card either! so there is nothing to do with "produce more codes"
also, you cant add a credit card either! so there is nothing to do with "produce more codes"
2023-06-05 13:44
#11
JackFlashUk said:no, it happened after a period of 2 weeks, that lead to panic buying. typical human behaviour, EA will generate more code and fix whatever server issues they haveAlex said:you telling me that EA ran out of ALL products UO related? at the same time?
and besides all that, dont you think an official answer on uo.com is needed? do you think everyone check forums?
2023-06-05 13:56
#12
I agree with you on this pointAlex said:JackFlashUk said:no, it happened after a period of 2 weeks, that lead to panic buying. typical human behaviour, EA will generate more code and fix whatever server issues they haveAlex said:you telling me that EA ran out of ALL products UO related? at the same time?
and besides all that, dont you think an official answer on uo.com is needed? do you think everyone check forums?
2023-06-05 14:54
#13
Why pause housing servers if entering a credit card works just fine?
Not trying to be rude but I've never had much compassion for people hogging houses on accounts that are never played.
Not trying to be rude but I've never had much compassion for people hogging houses on accounts that are never played.
2023-06-05 14:56
#14
Yoshi said:"if this goes on for a few months longer, i hope nobody resorts to buying GTC from third party sellers.That would be the ultimate hypocricy from all the people who said you don't have to use 3rd party client"
I got a dm from one here saying he/she/they still had a stock of codes. Lol.
2023-06-05 14:59
#15
Adding CC is not working either!!Urge said:Why pause housing servers if entering a credit card works just fine?
2023-06-05 16:02
#16
For w/e reason, the 6 month time worked for me...
2023-06-05 16:09
#17
"they don't want our stinking money,
no matter how hard we try and give it to them"
2023-06-05 17:47
#18
I got the same thing from an account that had no posts and was freshly created. "I can still buy codes if you need them" with a price list. LOLUrge said:Yoshi said:"if this goes on for a few months longer, i hope nobody resorts to buying GTC from third party sellers.That would be the ultimate hypocricy from all the people who said you don't have to use 3rd party client"
I got a dm from one here saying he/she/they still had a stock of codes. Lol.
2023-06-05 18:19
#19
2023-06-05 19:42
#20
CODES ARE WORKING
2023-06-07 11:55
#21
Garth_Grey said:Because if houses are in decay status now, it means they haven't paid for 90 days. Has nothing to do with the current page downtime.
Yes, so what?
Please point to ANY official Rule that says that it is mandatory for an Account to stay active every month.
The IDOC timer is 90 days AS BY RULES?
OK, so I DEMAND to be able to reactivate an Account at day 89 without risking to lose a House because "the Managment" takes ONE WHOLE WEEK to resolve GTCs issues (and still NOT AN OFFICIAL PEEP of apology!)
2023-06-07 12:05
#22
Urge said:Why pause housing servers if entering a credit card works just fine?
Not trying to be rude but I've never had much compassion for people hogging houses on accounts that are never played.
Typical "tunnel vision" mentality of an ATL denizen!
ALL the Low Pop Servers have land for hundreds of 18x18, so of what "hogging" are you speaking of?
And beside this, buying 1 Month GTCs every 3 months or so for keeping form IDOC Houses of "storage" Accounts are anyway MORE money for BS that CLOSING that Accounts.
2023-06-08 04:06
#23
Once again it was an EA issue not “the management“Ivenor said:OK, so I DEMAND to be able to reactivate an Account at day 89 without risking to lose a House because "the Managment" takes ONE WHOLE WEEK to resolve GTCs issues (and still NOT AN OFFICIAL PEEP of apology!)
good luck with getting an apology from EA
2023-06-08 08:39
#24
JackFlashUk said:Once again it was an EA issue not “the management“Ivenor said:OK, so I DEMAND to be able to reactivate an Account at day 89 without risking to lose a House because "the Managment" takes ONE WHOLE WEEK to resolve GTCs issues (and still NOT AN OFFICIAL PEEP of apology!)
good luck with getting an apology from EA
I beg to differ.
If I buy anything in a shop, my interface is in the first place with the shop management/support, not with the company that own the shop.
In any case, even if the final blame is of EA (and I agree on this, let's be clear), this don't justify a week+ of BS TOTAL SILENCE on the issue either here on the UO official Forum or on the UO.com page.
2023-06-08 14:15
#25
This has been 3+ months of off and on issues. I'll be one of the first in line to bag on the team for slacking but in this case we've all already been told and you're wrong.
2023-06-08 14:46
#26
Urge said:This has been 3+ months of off and on issues. I'll be one of the first in line to bag on the team for slacking but in this case we've all already been told and you're wrong.
1) There have never been till now 1 WHOLE WEEK+ of TOTAL blackout (as you surely know it was IMPOSSIBLE to add CC too);
2) From FEBRUARY to today there was NO News whorty to "be passed along" to the PAYING CUSTOMERS? Hard to believe.
I find every time really funny to see how many PAYING CUSTOMERS come out in similar occasions the defend, whitout "but" or "if", the "Management".
Maybe we should add to the "Stockholm Syndrome" a new variation: the "Britanna Syndrome"? 😂
2023-06-08 17:07
#27
Just do auto pay every 6 months, problem solved.
2023-06-08 18:17
#28
Lord_Frodo said:Just do auto pay every 6 months, problem solved.
Why should I?
Beacuse a bunch of
members of the "Britannia Karens Players Guild" have decided that this
is the ONLY way I should be allowed to play, even if the OFFICIAL TOS of UO gives other alternatives?
2023-06-08 21:16
#29
You could buy the codes in advance just in case something happens. Like a fire in Canada that turns the NE into a hellish red color.
But ya, it was down too long. Should have been up by Tuesday. Too many posters say when they call EA, the customer service does not know what UO is.
But ya, it was down too long. Should have been up by Tuesday. Too many posters say when they call EA, the customer service does not know what UO is.
2023-06-08 22:01
#30
Ivenor said:Lord_Frodo said:Just do auto pay every 6 months, problem solved.Why should I?Beacuse a bunch of members of the "Britannia Karens Players Guild" have decided that this is the ONLY way I should be allowed to play, even if the OFFICIAL TOS of UO gives other alternatives?Nope.
Then by all means, lets instead change the game for everyone based on how YOU PLAY !!!
2023-06-08 23:37
#31
Are any members of the BKPG guild running against Pitr?
2023-06-09 05:58
#32
Garth_Grey said:Ivenor said:Lord_Frodo said:Just do auto pay every 6 months, problem solved.Why should I?Beacuse a bunch of members of the "Britannia Karens Players Guild" have decided that this is the ONLY way I should be allowed to play, even if the OFFICIAL TOS of UO gives other alternatives?Nope.
Then by all means, lets instead change the game for everyone based on how YOU PLAY !!!
Please be so kind to quote me where I asked such a thing in the context of the topic of this thread (IDOCs and GTCs).
2023-06-09 06:00
#33
Pawain said:You could buy the codes in advance just in case something happens. Like a fire in Canada that turns the NE into a hellish red color.
But ya, it was down too long. Should have been up by Tuesday. Too many posters say when they call EA, the customer service does not know what UO is.
A sensate idea al last, HUZZA! 😂
2023-06-09 06:24
#34
2023-06-09 10:23
#35
This is getting too personal. Let's call a halt to the insults please?
2023-06-09 10:33
#36
Agreed... if anyone other agree too! 😂Mariah said:This is getting too personal. Let's call a halt to the insults please?
2023-06-09 11:28
#37
I can understand that it's frustrating if someone is literally trying to
give their money away to UO and because of some issue on their end
you cannot. It's been the case for many years now that there's an
extreme the lack of communication from the Dev team / BroadSword and lack of
knowledge from EA of what Ultima is which causes a lot of
frustration. I don't think there is any denying that.
That
said, does anyone really think that coming here (or even emailing
Mesanna; who I think is a big reason for the communication issue) to
beat a dead horse about it and demanding some sort of action for it
(after it's been fixed) is going to do anything? This isn't meant as an
insult to anyone but more or less some basic
advice (which was given by someone else in another thread which I can't
remember - it might have been Jepeth?). If you want to really "stick it"
to them, the only real option is hit them in the wallet by stopping
your subscriptions. Otherwise, you are just supporting the same behavior
that's been going on by keeping things up and running and the same
people in place.
I am currently looking at how to "box up" my houses because I don't really see much reason to keep paying my subscriptions for 6+ months when the complete lack of new content has only given me maybe 20 hours in game since January. I can do the same thing as an EJ account for free. Eventually enough people will choose the same and UO will either get new blood or will close for good.
2023-06-09 14:51
#38
“I haven’t been able to purchase from South Korea for years”
2023-06-09 16:53
#39
"why they bothering to cater for Korean language if they haven't been allowed to purchase ANYTHING for the last 3 years..."
2023-06-09 17:14
#40
LMAO Talk about a KAREN WOWIvenor said:Lord_Frodo said:Just do auto pay every 6 months, problem solved.Why should I?Beacuse a bunch of members of the "Britannia Karens Players Guild" have decided that this is the ONLY way I should be allowed to play, even if the OFFICIAL TOS of UO gives other alternatives?Nope.
2023-06-09 17:39
#41
Lord_Frodo said:LMAO Talk about a KAREN WOWIvenor said:Lord_Frodo said:Just do auto pay every 6 months, problem solved.Why should I?Beacuse a bunch of members of the "Britannia Karens Players Guild" have decided that this is the ONLY way I should be allowed to play, even if the OFFICIAL TOS of UO gives other alternatives?Nope.
Ivenor said:Agreed... if anyone other agree too! 😂Mariah said:This is getting too personal. Let's call a halt to the insults please?
2023-06-09 19:18
#42
2023-06-09 19:59
#43
2023-06-10 04:32
#44
Who was insulting ?
2023-06-10 09:12
#45
I think if we've got to popcorn time I can safely close the doors on this one.